Bennetts Reviews 

28,136
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the process straightforward and easy to navigate online. Many people highlight the superb value and competitive pricing, often noting minimal or even reduced renewal costs. Reviewers frequently commend the staff and customer service for being professional, helpful, polite, and efficient, making interactions pleasant and reassuring. However, some customers also noted that renewal prices could sometimes be higher than expected or found cheaper options elsewhere. People mentioned instances where their policy costs increased significantly compared to previous years or competitor quotes.

What people talk about most

Price

Reviewers express satisfaction with the pricing, often finding quotes competitive and affordable, even... See more

Service

People report positive experiences with service, often highlighting the ease of renewal and the overall... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are pleasant,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as straightforward, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always insured my bike with Bennett’s insurance for many years but I let my insurance lapse due to personal reasons and lost my protected no claims as it was out of the renewal window allowed. I... See more

Company replied

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Company replied

Rated 5 out of 5 stars

Very easy to renew the policy. I could have gone elsewhere where I might have got a cheaper offer but it is important to consider the specifics of cover provided. Three years ago I had my motorcycle s... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(28,136)

7,074 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The price

The price! Given I have never claimed on my bike policy I am only interested in the premium and not the extras!

July 18, 2026
Rated 5 out of 5 stars

None of the usual faf

None of the usual faf. I did main insurance quote application on line. But there was no provision to list modifications to my bike. I therefore decided to ring. Very helpful person on phone ( sorry did not take name) advised exh. Had been changed. No extra cost and paid for insurance in full. Very easy and stress free.

July 13, 2026
Rated 5 out of 5 stars

Maybe not the cheapest

Maybe not the cheapest.
But, quality of the service and the helpful staff make it well worth it.
I took up renewal and probably will again next year

June 19, 2026
Rated 5 out of 5 stars

Agent on the call

Agent on the call, which was my enquiry, was excellent, very professional & explained everything clearly. Insurance you have provided appears to be top notch & priced competitively.

July 15, 2026
Rated 1 out of 5 stars

After years now considering changing insurer...

I have been a customer for years but this will likely be the last. Over the years I have had multiple bikes on a policy, a few years ago I started to have issues with making any changes, which would take days and left me waiting insurance changes when I was due to collect bikes. They also charge an admin fee every time you wish to change a registration, I feel compared to others these admin fees, most recently £32.50, are excessive. The need to call rather than make all changes online is exhausting in my view, so I don't feel they have kept up with the times. All just my honest opinion, but I feel it is time to change to a different insurer.

July 20, 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hello Stevo,

Thank you for sharing your experience at Bennetts.

I understand that you may have been surprised with the fees, however we do everything we can to be as transparent as possible with all fees and charges. We ensure that we make customers aware of the cost before, during and after the sale of the insurance policy.

Our amendment fee of up to £32 is reviewed against industry standard to maintain the best possible customer experience whilst recovering the policy losses such as in this instance.

If you have any queries or questions regarding our mid-term process, we would be happy to answer these for you via our webchat service at https://www.bennetts.co.uk or call 0344 412 2171.

Thank you, Anthony.

Rated 4 out of 5 stars

Great great price don’t know why other…

Great great price don’t know why other companies charge you so much for a classic motorcycle that doesn’t get used much many thanks cheers James

July 17, 2026
Bennetts logo

Reply from Bennetts

We're happy to hear you found our pricing to be great for your classic motorcycle. We understand the importance of competitive rates. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Auto renewed

Auto renewed
Good price

July 8, 2026
Bennetts logo

Reply from Bennetts

We're happy to hear that your renewal process was easy and problem-free. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

great no problems great cover and good…

great no problems great cover and good price

July 17, 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback. We're delighted to hear that you had no problems and found our cover great and the price good.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look