Beko Reviews 

Prompt professional service

Quick and prompt service and. Repair done brilliantly

Beko had someone to my dishwasher within two days and he was an excellent technician very happy thank you

Had to wait three weeks however was offered £32 as goodwill gesture

I was impressed by how quickly the repair was done to the dishwasher once a problem was reported.

Quick response to call out, next day visit , engineer explained issue, ordered part to be sent directly to me. I asked him about a wrong setting on my freezer , he resolved that too. Very helpful, efficient, empathetic & friendly

Engineer very pleasant and quick. Was late though as he had had another job added yo his schedule.

Beko range cooker went wrong after 6 months,was fixed under warranty.went wrong , same problem,8 months later !Rang customer service wouldn’t do anything as warranty expired.other oven and grill experiencing the same fault now, had appliance 2years.
Do not buy!!

Appalling Customer Service for Repairs I have a warranty and I have been trying to get my washing machine repaired since August. They came they took the details and said they needed to order a new part. The Engineer came back five weeks later with the wrong part. I then waited another four or five weeks for the new part to arrive. The first appointment was cancelled by them for no reason the second appointment today the Engineer said no one was home. I had received a text message saying that they would be there within 23 minutes. One of my tenants happened to be in and nobody knocked on the door. I live around the corner as I'm the landlord and I was there in five minutes. So he didn't come. I am cancelling the repair and buying a new machine because it's costing me more money to wait and I don't have a washing machine. We have taken off too many days waiting in it's cheaper to buy a new machine now.

Can’t fault it, fixed the issue within 15 minutes, friendly, polite, text 10 mins before the arrives, explained everything 10/10 Thank you

repairs fast and efficient, even for a 6 year old appliance

The engineer insisted that the washing isn't faulty and it was the way it was plumbed in. I pointed out that it has been plumbed in this way for a year and was working but he ignored that and left. I have now followed his instructions and it still isnt working

Easy to book appointment. Polite , friendly and very helpful engineer.

The call centre was very friendly and chatty loverley ladys and the engineer was a very nice man and sorted my problem out straight away

Very efficient. Issue sorted quickly and to complete satisfaction.

If i could give it zero i would. I write positive reviews as well as negative. So i only mark as low as this when it’s awful. And the service and support, and the parts are all equally awful. It was washer dryer circuit board fault . A well documented Known failing. I contacted through Chat and email to Beko. Chat didnt have a clue and email (which was sent twice) was ignored. The repair was £200. Shocking for a known failing that is acknowledged as such! There should be trading standards review on Beko’s practices. Things can go wrong with anything, however, this was categorically confirmed by my engineer this was Not wear and tear.
DO NOT BUY A BEKO PRODUCT , is my advice. !! ,

Friendly punctual expertise at work great success and a pleasure!!!
I thank you yet again Richard.

Engineer arrived on time and got the issue fixed

Engineer turned up on time & with the coopers for a super fast fix