Good pricing and customer service. Do note that the 7 return period starts from the moment the book is sent instead of when it arrives, so if you buy something second-hand and the shipping takes lon... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From a seller perspective, finally a platform with enough audience to get rid of those bulky old books without having to deal with Marktplaats. Selling proces is intuitive. Negative, for cheaper... See more
Company replied
as an expat who moved to the NL two years ago, and an avid book reader, I quickly realised that second hand books buying is really bad in the NL. Amazon does not have it yet and there are no other goo... See more
Company replied
This is an honest review of my experience with Bookmatch, which was very positive. Books in the Netherlands are quite expensive, so I was happy to find a used book I needed. I was able to chat with th... See more
Company replied
Company details
Written by the company
Bookmatch is er om je te helpen met het kopen van je tweedehands studieboeken of juist om je studieboeken te verkopen. Als koper bespaar je op de aanschaf van je studieboeken terwijl je als verkoper wat geld verdient om zelf weer tweedehands studieboeken te kopen. Je loopt geen enkel risico, mocht een boek kwijt raken tijdens de verzending, dan staat Bookmatch garant.
Contact info
Zielhorsterweg 85A, 3813 ZX, Amersfoort, Netherlands
- bookmatch.nl
4.7
Excellent
983 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good pricing and customer service.
Good pricing and customer service.
Do note that the 7 return period starts from the moment the book is sent instead of when it arrives, so if you buy something second-hand and the shipping takes longer than 2-3 days you should contact them to prevent any awkward situations. I found out about this the hard way, but they were very helpful and quick to respond to my emails (even during the weekend) and refunded me for the book themselves.
July 30, 2026
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for your review
Reply from Bookmatch tweedehands studieboeken
Thank you very much
Highly Recommended site.
Delivery: the first book I ordered arrived after a few days, as expected.
Condition: Excellent.
Price: reasonable or I wouldn't have bought it.
I highly recommend the site.
December 26, 2024
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for your recommendation
Reply from Bookmatch tweedehands studieboeken
Thank you
Convenient and reliable service.
November 27, 2024
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for your review
They take a lot of money from the sale…
They take a lot of money from the sale price of the books
September 13, 2024
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Hi Julia, with succes you have sold 10 books via Bookmatch. Every time you add a new book to Bookmatch, we provide you an overview of the costs you can expect. I really do not understand why you would give us this review. If you do not agree with our terms, do not use it.
Ease of second hand book buying in the Netherlands
as an expat who moved to the NL two years ago, and an avid book reader, I quickly realised that second hand books buying is really bad in the NL. Amazon does not have it yet and there are no other good services which can give reliable second hand books or similar. Book match not only provides this service but also has proven reliable in terms of quality.
August 28, 2024
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review Godha
A great place to buy second-hand books
This is an honest review of my experience with Bookmatch, which was very positive. Books in the Netherlands are quite expensive, so I was happy to find a used book I needed. I was able to chat with the seller, which was a great feature since the book was out of print. I appreciated that all my questions were answered promptly. I highly recommend Bookmatch for their trustworthiness and would definitely buy from them again in the future.
May 13, 2024
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review
Great service
Everything went smoothly and without unexpected issues
January 15, 2024
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review
Website is very friendly
Website is very friendly. Provides update on every step of the transction. Secures your payment until confirmation of receipt of the item purchased or you get your money back.
August 30, 2023
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review
First experience
All went well. Received my book in good condition in less than 10 days.
July 26, 2023
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review
From a seller perspective
From a seller perspective, finally a platform with enough audience to get rid of those bulky old books without having to deal with Marktplaats. Selling proces is intuitive.
Negative, for cheaper books (< 15 euros), shipping and fees from bookmatch consume up-to 60% of the profit. Its barely worth the money and time.
For more expensive books, the bookmatch fees become too high, there could be a ceiling.
(Second negative, buyers expect mint condition books of 10 euro, thereby leaving bad reviews to the seller... but that is not related to the platform.)
July 11, 2023
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review
Recommended
Received the book quickly and in good condition. Recommended
March 10, 2023
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review
Reliable
Fast shipping. Book came in good condition. Buying process was simple
August 15, 2022
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Thank you for this review
Goed services en levering
August 11, 2022
Unprompted review
Reply from Bookmatch tweedehands studieboeken
Bedankt voor je review
book
quick delivery. good quality. no problems in communication. would use again
February 20, 2022
Unprompted review
Good dependable safe
Good service, clear, received clean communication from Bookmatch regarding all steps of the purchase and great that once the book was received in the condition matching the description I had to confirm before they paid the sender. Honest and safe.
February 19, 2022
Unprompted review
Top website
De ruil verliep vlekkeloos, communicatie was goed en het boek was in staat zoals beschreven. Aanzienlijk goedkoper ook dan nieuw.
January 14, 2022
Unprompted review
Bookmatch is fab!
November 3, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.