Audika Reviews 

24,183
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, welcoming, and exceptionally knowledgeable staff who take the necessary time to explain procedures clearly and put visitors completely at ease during appointments. People also deeply appreciate the thorough hearing evaluations and highly efficient earwax removal services delivered in a warm, professional environment every single time. Some reviewers were not happy with technical problems, such as experiencing difficulties controlling their hearing aids or managing device updates. A few customers also mentioned challenges regarding long travel distances, high expenses, and minor unexpected device noises following their visits.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally helpful,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and expertise of the... See more

User experience

Clients share positive opinions on user experience, highlighting how staff put them at ease during... See more

Product

Reviewers mention positive feedback about product, noting that their hearing is much improved and life... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting very good attention and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AUDIKA are very good at: 1. Post-sales support, always reminding me in good time for hearing reviews. 2. Thorough hearing tests d we’d itch audiograph plots. 3. Never ‘over-sell or pushy’ i... See more

Rated 5 out of 5 stars

I have had my for three years, supplied and maintained by Hidden Hearing at Westbourne. When they amalgamated with Amplifon, I went to the Christchurch branch as I live there. I’ve had problems ever... See more

Rated 5 out of 5 stars

Cheryl is wonderful and made my husband feel at ease. She has a wealth of experience and explains everything slowly and effectively. She is very efficient and so charming. I can recommend her to... See more

Rated 5 out of 5 stars

Such a pleasure choosing Audika for earwax removal. Respectful and friendly staff explaining the process and cost effective too. Clinically clean rooms and even a stairlift if needed. I have already b... See more



Contact info


4.8

Excellent

TrustScore 5 out of 5

24K reviews

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4.8

All reviews

(24,183)

5,433 reviews in the last 12 months

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Rated 5 out of 5 stars

5 Star service at Audika

A wide range of tests carried out with great diligence. No rush. Lots of explanations.
Best programing of recommended hearing aids I've experienced so far in my research.

September 5, 2026
Rated 5 out of 5 stars

Customer Care

After struggling to get through on the phone gor my nan i sent an email over to ask if there were connection issues with their phones. I received a call from their head office first and then later from the branch. They were very apologetic for the difficulty we faced ordering battery replacements for my nan and informed us they would send out batteries on our behalf. To our absolute amazement they sent out enough batteries for several months as an apology and said they were being given to my nan complementary by way of apology for the difficulty we faced getting through.

My nan has been with Audika for several years and the care she receives from them not only when ordering from them but when she goes for hearing checks is very comforting. At 98 years of age one of my family always attends any appointments with her and she is always made to feel at ease and well supported during her visits. Their care with my nan and welcoming manor is a great comfort to my family knowing that she is being taken care of to the highest standard possible.

I can't thank them enough for their support and welcoming nature and couldn't recommend their services highly enough.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and caring attitude to my hearing

I have known Simon for 8 1/2 years, that is since I had my first test and hearing aids.
You are instantly conscious that you are under the care of a professional team in Bideford.
Simon is a true gentleman and very proficient at what he does. Another plus for me is the cleanliness and great hygiene shown during my visit, my OCD didn’t get in the way at all.
I know that I can call Audika in Bideford if I have any issues with my hearing or hearing aids any time.
This is one of those really great services, and it is certainly worth paying for, and a special mention to James too.
“Well done Audika Bideford”.
I would strongly recommend their services.

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

Recently went to Plymouth branch for usual annual checkup. The audiologist Benjamin was very thorough in reviewing the results of the hearing assessment and tweeking my hearing aids. A useful discussion too on tinnitus. Professional and friendly staff.

September 5, 2026
Rated 3 out of 5 stars

Bad advice

I was told level 4 was satisfactory for me which is for a quiet environment yet my problem is noisy environment

September 5, 2026
Rated 5 out of 5 stars

Annette based in Hull was very…

Annette based in Hull was very professional, thorough and friendly throughout the appointment. She was on her own working with no receptionist so had the door locked and the door sensor with her. She remained calm throughout and was excellent doing both jobs.

September 3, 2026
Rated 5 out of 5 stars

I was very pleased with Steven O'Leary…

I was very pleased with Steven O'Leary and his care fir me. He was through and explained everything. He wasn't trying to push a sale, but allowed me to think what we could afford and what we needed. I would recommend him! The other staff are lovely and friendly too!

September 4, 2026
Rated 5 out of 5 stars

Ad hoc visit to Audika Ipswich

Just went into Audika Ipswich as had an issue with one of my hearing aids. Andrew very kindly dealt with this immediately, even though he was awaiting his first customer and all was resolved. Further to all the other appointments I have had since having my hearing aids fitted with Andrew I have always received first class professional service. I strongly recommend Andrew and this branch.

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

An Excellent Hearing Test

Excellent in every way.
The person I saw was kind, friendly, and extremely knowledgeable. I was very happy with my experience. Scheduling was also easy and convenient.

August 30, 2026
Rated 5 out of 5 stars

Excellent service

Excellent, attentive service from everyone at the Sheffield Church Street branch - Will, Wendy & George. Any problem I have is dealt with sympathetically and speedily. Handy for public transport and for car parking. In general Audika and its predecessor, Amplifon, have provided excellent testing and hearing aids for the past 20 years.

September 2, 2026
Unprompted review

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