AUDIKA are very good at: 1. Post-sales support, always reminding me in good time for hearing reviews. 2. Thorough hearing tests d we’d itch audiograph plots. 3. Never ‘over-sell or pushy’ i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with my first appointment at…
Very happy with my first appointment at Audika, Dorking, having been transferred from Hidden Hearing.
Jackson was thorough with all the checks.
No hesitation in recommending.
5 Star service at Audika
A wide range of tests carried out with great diligence. No rush. Lots of explanations.
Best programing of recommended hearing aids I've experienced so far in my research.
Customer Care
After struggling to get through on the phone gor my nan i sent an email over to ask if there were connection issues with their phones. I received a call from their head office first and then later from the branch. They were very apologetic for the difficulty we faced ordering battery replacements for my nan and informed us they would send out batteries on our behalf. To our absolute amazement they sent out enough batteries for several months as an apology and said they were being given to my nan complementary by way of apology for the difficulty we faced getting through.
My nan has been with Audika for several years and the care she receives from them not only when ordering from them but when she goes for hearing checks is very comforting. At 98 years of age one of my family always attends any appointments with her and she is always made to feel at ease and well supported during her visits. Their care with my nan and welcoming manor is a great comfort to my family knowing that she is being taken care of to the highest standard possible.
I can't thank them enough for their support and welcoming nature and couldn't recommend their services highly enough.
Very professional and caring attitude to my hearing
I have known Simon for 8 1/2 years, that is since I had my first test and hearing aids.
You are instantly conscious that you are under the care of a professional team in Bideford.
Simon is a true gentleman and very proficient at what he does. Another plus for me is the cleanliness and great hygiene shown during my visit, my OCD didn’t get in the way at all.
I know that I can call Audika in Bideford if I have any issues with my hearing or hearing aids any time.
This is one of those really great services, and it is certainly worth paying for, and a special mention to James too.
“Well done Audika Bideford”.
I would strongly recommend their services.
Annual review
Recently went to Plymouth branch for usual annual checkup. The audiologist Benjamin was very thorough in reviewing the results of the hearing assessment and tweeking my hearing aids. A useful discussion too on tinnitus. Professional and friendly staff.
Excellent service
They were polite, informitive and comforting.
It was a great experience.
first visit here
neat premises, good waiting area, good welcome.pleasant and agreeable service, prompt and efficient treatment.
Bad advice
I was told level 4 was satisfactory for me which is for a quiet environment yet my problem is noisy environment
The gentleman treated me with excellent…
The gentleman treated me with excellent manners and respect and took the time to explain things for me in great detail.
Annette based in Hull was very…
Annette based in Hull was very professional, thorough and friendly throughout the appointment. She was on her own working with no receptionist so had the door locked and the door sensor with her. She remained calm throughout and was excellent doing both jobs.
I was very pleased with Steven O'Leary…
I was very pleased with Steven O'Leary and his care fir me. He was through and explained everything. He wasn't trying to push a sale, but allowed me to think what we could afford and what we needed. I would recommend him! The other staff are lovely and friendly too!
Ad hoc visit to Audika Ipswich
Just went into Audika Ipswich as had an issue with one of my hearing aids. Andrew very kindly dealt with this immediately, even though he was awaiting his first customer and all was resolved. Further to all the other appointments I have had since having my hearing aids fitted with Andrew I have always received first class professional service. I strongly recommend Andrew and this branch.
Very good professional service
Very good professional service. Staff extremely polite and helpful. Thank you Mr W Treadgold.
An Excellent Hearing Test
Excellent in every way.
The person I saw was kind, friendly, and extremely knowledgeable. I was very happy with my experience. Scheduling was also easy and convenient.
A professional and helpful audiologist
My audiologist was, as always, professional, courteous and helpful
Excellent service
Excellent, attentive service from everyone at the Sheffield Church Street branch - Will, Wendy & George. Any problem I have is dealt with sympathetically and speedily. Handy for public transport and for car parking. In general Audika and its predecessor, Amplifon, have provided excellent testing and hearing aids for the past 20 years.
Everything went to plan and therefore…
Everything went to plan and therefore can only give best marks for the experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.