Artuvate Reviews 

590
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 514 reviews, reviewers had a great experience with this company. Customers consistently praise the product's impressive quality, varied massage modes, and heat therapy, finding it highly beneficial for relaxation, healing, and significantly improving neck range of motion and pain relief, often leading to better sleep. Its user-friendly operation further enhances this positive experience, with many appreciating the immediate positive changes. The customer service team is widely appreciated for being responsive, helpful, and quickly resolving issues, ensuring a positive overall experience. However, some people mentioned the product did not meet expectations, describing it as a vibrating pillow rather than a true massager, with weak vibration or causing headaches. A few also reported the product as misleading or defective, experiencing non-functional buttons or no pain relief. Some reviewers also noted customer service issues, including unresponsiveness after initial contact.

What people talk about most

Product

People report positive experiences with the product, with many expressing happiness and satisfaction, finding... See more

Quality

Clients share positive opinions on quality, with many reviewers impressed by the product's high quality and... See more

User experience

Consumers find the user experience to be positive, with many reporting that the product is easy to use and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent, quick, and... See more

Response time

Users describe positive interactions with response times, with many reviewers praising the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more

Rated 5 out of 5 stars

Didn't know what to expect as I have had neck problems for a lot of months now. Been using it for 15 minutes everyday. Didn't think much of it until I realised that I have begun to have fewer head... See more

Rated 5 out of 5 stars

The vibration has different rhythms (from short bursts to sustained vibration) which loosen the neck muscles. The heat therapy is quite hot when tuned to max, so mostly I use the lowest setting. I lik... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

590 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(590)

544 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. Responsive and supportive. Appreciate the flexibility with me switching decision on returning. Assistance made everything seamless. No need to deal with AI thank goodness!

July 20, 2026
Unprompted review
Rated 3 out of 5 stars

Faulty cord

I have only used it for about a week and I actually really like it. My only issue is that the cord doesn’t work very well and it turns off after a minute and I have to keep getting up to turn it back on and adjust the connection :(

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Neck pain relief without meds!

I have been suffering from upper back/neck pain from workouts and pillow issues but I don’t take anything for it.
At the gym I try the recovery massage chairs but they’re not much help.
I’ve used this product, daily for the last week and it has been awesome! No more neck pain for days on end. I wake up feeling so much better, every day. Worth while investment if you have same issues!

July 13, 2026
Unprompted review
Rated 4 out of 5 stars

so far have been liking it but since…

so far have been liking it but since the pain is a lot, i think i need to use it regularly as advised by you and see if its helping the neck issue. But i do find it comforting with the heat etc. I hope the vibration did include a hand kind of massage though.

too early to comment on effectiveness as been only few days of usage.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Impossible to return pillow-headrest

I am having trouble returning the pillow-headrest. It was uncomfortable and the heat and massage functions didn't work.
I have written to customer service and explained all this. Now they don't respond. Has anyone else had this experience?

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

From "on the fence" to being very impressed

I was on the fence about whether this product would be legit or not. I must say, I was very pleasantly surprised! The quality of this product is incredible. It is very well made, using really nice materials. It is comfortable, and nothing about it feels "cheap" or like a corner was cut. I was very impressed with the craftsmanship of it. I also love that someone had enough foresight to make the power cord very long! It reaches me no matter where I decide to use it at! I have been very impressed with this product so far. I don't regret buying at all so far. As to whether it helps, it's honestly too early to tell, as I've only gotten to use it a couple times so far, but once I am able to get more consistent with it I expect it to help.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

From the first day of using it, my stabbing shooting pains from my neck to the top of my head DISAPPEARED. I'm using it every day for 15-20 minutes. So glad I bought this!

July 13, 2026
Unprompted review
Rated 4 out of 5 stars

Good product

I like how it vibrate it makes you feel good, I believe it helps lot of people to solve theirs neck pain, my situation is little more difficult, my spine is much out of alignment, I have to go to chiropractor to fix it, but I still think your product is very good

July 18, 2026
Unprompted review

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