It's so comfortable to leave the car at the airport while leaving for a holidays. Especially at P1, which is just beside the terminal and inside the building. I like that the system reads the licen... See more
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Parked at BER - P8. With the license plate check at the gates, prior registration and payment - it cannot get easier. Parking is easy to access before airport terminals, and distance from the parking... See more
Bitte ändern Sie Ihre Ankunftsweisungen, speziell für Berlin AirPort P3. It says NOT to collect a ticket at the barrier. But in Berlin they use vehicle number recognition which means you DO collect a... See more
In the end it was a perfect experience getting in and out. What I do want you to improve is the email explanation. You have to scroll waaaay down in the email to read in very small letters how it... See more
Company replied
Company details
Contact info
Luftfrachtzentrum 605/6, Ebene 6, 70629, Stuttgart (Flughafen), Germany
- service@apcoa.de
- apcoa.de
4.5
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 month
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ApcoaFlow parking session did not end and no response from support.
Using the ApcoaFlow in Berlin, I left the parking and the session was paused and another one immediately started. Sent all screenshots asking to stop it and make sure nothing is charged extra beyond my 1h parking time to several apcoaflow support emails. Sent reminders several times. Now it is 3 days and 6 hours passed- zero reaction from Apcoa. Apcoa- if you read it here, check emails about session ID 78425891 for user ID 5609486 and stop this nonsense.
August 31, 2026
Unprompted review
Easy and comfortable.
It's so comfortable to leave the car at the airport while leaving for a holidays. Especially at P1, which is just beside the terminal and inside the building.
I like that the system reads the license plate and I don't need to use a ticket.
So far, each time I found a free parking place.
No stress, easy access, minimum time.
May 4, 2026
Help in the end
Help in the end, before driving away of the parking. Customer service was helpfull.
May 3, 2026
It's expensive and while picking up the…
It's expensive and while picking up the car machine showed me 360 euro while i pre paid 180 euro...
System was wrong but likely remote contact passed me w/o any excuse or explanation
April 10, 2026
Good experience
April 1, 2026
everything worked smoothly
March 2, 2026
Could be more signed how to get to P1…
Could be more signed how to get to P1 from arrival zone to make it more accessible.
February 13, 2026
Terrible service
Terrible service, we took a fine inside the parking of Berlin airport for having parked "too close to another car". When we contacted APCOA they answered "we only manage sales of parking ticket, we don't manage the parking"... basically they don't offer any service beyond the sale of parking entrance, and let their daughter company manage the site and set their own rules to users
Beware !
February 11, 2026
It was a good and safe place to park
It was a good and safe place to park. Only that the Einpark/Auspark is a one time use only. It would be better if you can just come in and out as long as your booking still in effect. In case of flight cancellations or whatever reasons you need to drive out again.
February 10, 2026
Entry smooth and exit based on…
Entry smooth and exit based on cancellation of my return flight very accommodating. Thanks
February 7, 2026
1 day costs 56 Euro is hard
we come back 1 day later than expected due to the weather condition (BER was closed) and I picked up my car about 16 hours later and I have to pay 56 Euro additionally. I have to say it is quite expensive.
February 7, 2026
was a good experience, but could be much better - room to improve
was a good experience. When you entering to the parking lot, you are requested to take a ticket which is indeed already paid one, but this is the bug in the process. If I am asked for plate number of my auto and I the parking facility has the system to detect that, then all things MUST be automated, entering and exiting.
February 1, 2026
Got charged for no reason.
I bought 2 weeks of parking in BER airport. At this time scale you charged by days not hours. My baggage was delayed and I spend 4 hours in queues and forms. Driving out I was asked to pay 18 Eur for extra hour. It should be free since the day not over the price for driving out at 15 is the same as 23. I was just too tired to argue. Dove away in disappointment.
January 5, 2026
Very easy to find the parking and it…
Very easy to find the parking and it was close to the terminal. Also easy and automatic check out.
January 14, 2026
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