ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona Reviews 

17
TrustScore 4 out of 5

3.8

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Company details

  1. Motorcycle Parts Store

Written by the company

ACMOTOS, tu tienda online donde comprar ropa y accesorios para ti y tu moto. También puedes encontrarnos en Barcelona. Somos apasionados por las motos al servicio de moteros como tú. Sabemos exactamente lo que necesitas porque nosotros mismos lo utilizamos.


Contact info

3.8

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(17)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Received damaged Frame Sliders…

I jumped the gun and wrote a bad review for the company however ACMOTOS did get in touch and change the frame sliders I bought.

I had assumed they weren't answering my email but apparently they had a large volume of correspondence and just hadn't gotten to mine.

Anyway they turned out to be very helpful and first class.

My apologies for my previous and premature review.

Thank you very much, appreciated 👍.

March 21, 2026
Unprompted review
ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona logo

Reply from ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona

Hello,

We sincerely regret the experience you’ve described. On occasion, due to a temporary high volume of inquiries, it may take us up to 48 hours to respond by email.

We confirm that we have already replied to your message. As we indicated, the product arrived defective directly from the manufacturer, and we will send you a replacement in perfect condition at no additional cost.

We hope to improve your initial impression and remain at your disposal for anything you may need.

Kind regards,
Iván Sol

Rated 5 out of 5 stars

Easy windshield purchase

Ordered a Puig windscreen and it came in quickly. Hassle-free. Installed it on my motorcycle and is as advertised. Will use them again.

March 16, 2026
Unprompted review
ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona logo

Reply from ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona

Hi,

Thank you for your review! We're glad to hear the windscreen arrived quickly and that everything went smoothly.

We appreciate your trust and hope to see you again soon.

Best regards,
Iván Sol

Rated 5 out of 5 stars

Very clear communication and agreements…

Very clear communication and agreements were correctly adhered to.

Very satisfied with this company. Definitely recommended.

March 16, 2026
Unprompted review
ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona logo

Reply from ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona

Hi,

Thank you very much for your kind words. We're really pleased to hear that you were satisfied with our communication and service.

We truly appreciate your recommendation!

Best regards,
Iván Sol

Rated 1 out of 5 stars

Im sad

They never sent me the product and they don't want to refund me.

November 7, 2025
Unprompted review
ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona logo

Reply from ACMOTOS | Tienda Accesorios y Ropa Moto Barcelona

Hello Esteban. As we mentioned to you by email, we regret what happened with your order. We had a one-off issue with UPS collections and the package remained pending shipment longer than it should have. As you requested, the refund was processed on 24/11/2025. Once again, we apologize for the inconvenience and hope that in the future you will be able to trust us again.

Kind regards,
Iván Sol

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