Cut My Reviews 

23,402
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 5,757 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the straightforward ordering process on the website and consistently praise the exceptional quality of the custom-cut wooden panels and materials. People frequently mention that items arrive promptly, fit their projects perfectly, and are securely wrapped to prevent any transit damage. Some reviewers were not happy with order accuracy, noting that pieces occasionally arrived with incorrect measurements or missing cutouts that delayed their projects. A few other people also felt that delivery times were longer than expected, while others experienced occasional challenges with damaged items or adhesive products.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising precise custom cuts, robust... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast turnaround times and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent finish, precise... See more

Order

Consumers find order satisfaction, noting that the website is very straightforward to use and that items... See more

Service

Customers consistently note positive experiences with service, highlighting great quality, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wish that I had known about this service before, I have often had requirements for small ready made panels. This company just fitted the bill. Yes i could have easily cut and edged the panel myself... See more

Rated 5 out of 5 stars

Perfect service for my needs. Had the plywood 9mm thickness I couldn't get from local builder supplies or DIY stores. Thankfully Cut/My did. And all cut neatly to size for which I didn't have the too... See more

Rated 5 out of 5 stars

Needed a protective top for a piece of furniture I had upcycled. I googled and came across CutMy, it was so straightforward the hardest part was measuring my table top, ordered and 2 days later it ar... See more

Rated 5 out of 5 stars

I needed to replace two Ikea kitchen base unit end panels which had blown. I couldn't find exactly the right sizes anywhere, so I replaced them with one new panel cut to size from Cut My. It was so e... See more



Company details

  1. Do-it-Yourself Shop
  2. also in
  3. Acrylic Store
  4. Home Improvement Store
  5. Plastic Products Supplier
  6. Plywood Supplier
  7. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23K reviews

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4.5

All reviews

(23,402)

5,709 reviews in the last 12 months

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Rated 5 out of 5 stars

This was an order to replace a broken…

This was an order to replace a broken pane in a greenhouse. The dimensions came from the manufacturer’s instructions and the piece supplied fitted exactly, so installing it was very simple. I did purchase 2 additional pieces in case any of the other panes break and, based on my experience to daye, I am confident that these will fit withoit difficultt. Very impressed.

October 15, 2026
Rated 1 out of 5 stars

Returning customer who won't return again.

I had previously used Cut my so went back when we needed a new desk cutting to custom fit a closet.

Ordered on the 28th October with ETA 3rd November.

On 3rd Nov there was no update on despatch - no email and nothing on my online account - so I called and was told I would get an email update later that day - I didn't.

So I called on the 4th and asked again. I was assured it would be despatched that afternoon and I'd receive it on the 5th.

On the 5th (today) still no despatch update. I called again and was assured it would be today and they would email me to confirm.

And.... no update... no email.... no despatch notification.

Honestly I'm in ground hog day.

If they would just send update emails or texts to inform of delays it would save a lot of time and effort.

Think I'll just buy a jigsaw and do it myself in future. Will be attempting to cancel tomorrow.

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

Order 3 sheets Perspex sheets of same…

Order 3 sheets Perspex sheets of same thickness. 2 correct and 1 was thinnner. I complained. They said thank you we will follow this up. Since then, after severL chasing emails, they have not replied. Just awful and don’t bother with them.

November 5, 2026
Unprompted review
Rated 3 out of 5 stars

Crinkled lipping

A table top was cut to the correct size, but one of the edge lippings was crinkled. I didn't complain because this was to go against a wall. However if I had wanted to use it freestanding with all edges exposed then it would have had to be returned. Other than the edge, the worktop did the job perfectly and it arrived quickly and very well packed. I would use them again.

October 14, 2026
Rated 5 out of 5 stars

CutMy sent replacements.

I received my shelves with some minor imperfections and contacted CutMy with photos. They replaced all shelves without questions, which was much appreciated.

October 14, 2026
Rated 4 out of 5 stars

Excellent replacement for Glass Mirror

Ordering was straight forward with an easy to use online tool to get a custom cut piece of mirrored acrylic. It was a replacement for the bathroom cabinet door in my motorhome which had cracked. The acrylic replacement looks identical to the original but is lighter and hopefully less likely to crack or break.

October 2, 2026
Rated 5 out of 5 stars

DXF design to Acrylic

First time designing a shape in Coreldraw. Exported to DXF and sent to CutMy. It came back super fast and perfect, securely packaged. I would recommend them sincerely.

October 14, 2026
Rated 1 out of 5 stars

Terrible!

Terrible!! Three bits of my required wood was damaged one bit was severely bent the others chopped, this was not done in transit it was at factory as belive it or not it was packed well. So my resumption is that there is zero quality control before it’s sent out. When I raised this I was offered an £18 refund which is poor dispite sending in photos and proof. I had a carpenter here that day he has to go to b and q and secure more trim to be able to fit on the door which was far more costly rhat £18 and then his labour too for an extra hour! I will not use this service again as they can’t provide undamaged items

October 14, 2026
Rated 5 out of 5 stars

Secondary glazing

Ordered two sheets of secondary glazing Perspex. Perfectly cut to the measurements that I gave. Easily installed with the self-adhesive magnetic strips. My windows have had no condensation since I put them up and the noise from outside the house has been reduced significantly. Very happy with my purchase.

October 14, 2026

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