Class Rent a Car  Reviews 

Best Agency of Ibiza. ++ thank for all 🙏

Do not rent from this company!

We rented a car for one day, and initially everything was great. We drove around Ibiza without any issues and returned the car fully fueled, clean, and with no damage or incidents.
However, after returning the car, the company kept our €150 deposit without any explanation, notice, invoice, or documentation. We tried repeatedly to contact the rental agent and the company by phone and email, but nobody was able to tell us why our money was taken.
The company seems to be in complete chaos. Nobody knows what is going on, nobody takes responsibility, and communication is practically nonexistent. They are still holding our €150 without providing any justification or documentation for the charge.
Keeping a customer's money without explanation or supporting documentation is completely unacceptable. To this day, we still do not know why we were charged.

Based on our experience, I strongly recommend avoiding this company.

Classy car rental company for Ibiza, in Santa Eulàlia. I do not recommend them. Late, unfriendly!!! And a broken and too-small helmet. No apology, no discount. Terrible! I recommend the competitor "TURBO".

Great service. Recommend fully!!

We booked for 2 days from the Port de Sant Miquel office and were lucky enough to get a free upgrade as it was just the start of the season. The car (Hyundai I20) was really good and very easy to drive - absolutely no complaints. We also had a child seat and this was ISO-fix and really good quality which set our minds at rest.
Very friendly service in the office and with a fuel station 13 mins away, returning it full was absolutely no issue.

Excellent service! Loved the Skoda that I hired. Staff were swift and efficient! Would use again!

Hired a car in San Antonio Bay, Ibiza. No issues car ready when stated. Staff friendly and helpful. When returned with no issues deposit repaid within the hour. Top service!

Hired a car for a day in Santa Eulalia. Paid for 24hrs, I presumed. They brought the car to the Hotel which was helpful. It was delivered a little late, 12.00. Once paperwork was signed we were told they need to collect 8.00 am the next day to prepare for next client? We left the keys at reception but the car was not collected until after 1.00pm the following day. We could have used it the next morning but it sat in the carpark until they arrived. A simple phone call would have been nice. Very frustrating. The car was great but communication poor. Make sure you know the time of collection.

We booked a car while staying at Iberostar Ibiza. They delivered the car to the hotel at said time. Service was very friendly. The car was clean and had no mechanical problems. I was very happy with the experience and will definitely hire from them again.

Great service and excellent car (MG automatic and hybrid - very low consumption) delivered to the hotel on time.

We rented a car for 24 hours while staying in a local hotel to allow us to explore the island a little further. The process was extremely smooth and good value for money. The car was delivered to the hotel at the agreed time and paperwork completed professionally and quickly. The car was very well suited to our requirements, was clean, undamaged and ideal for the day. I would have no hesitation in recommending Classic Rent a Car.

Booked through Ibrostar Hotel in biza. Great service. Car delivered to hotel on time. Nice service from rep. Easy paperwork. Practically new MG hybrid very economical. Left keys at reception for pickup...no problems.

Very kind and helpfull people, good car and very good service, rent a car in the hotel at invisa verde ibiza , m&n

It was a perfect experience we had with Class. A friendly and competent lady helped us. All went perfect

excellent company and our go to when travelling in ibiza. we have used this company several times now in recent years and have never had an issue either with the cars supplied, any upselling of insurance or any drama on either collection or drop off ( i wish the same could be said for the many other companies we had used at IBZ before finding this one!) highly recommended :)

Our hotel rang Class Rent a Car just after Saturday lunchtime. They sent a representative to our hotel at 5.30pm with the car to arrange the contract. A very new VW T Cross 1.0 with only 3803km arrived. It was clean and well presented. It drove well and was very fuel efficient. It warned you if you exceeded the current speed limit with a clicking noise that was a very helpful way of adhering to the constantly changing speed limits. We hired the car for 7 days. The deposit was quickly refunded on my credit card within 2 working days.

The car reservation process took a very long time. While I initially requested a Mini convertible (which wasn't available), then a VW Polo, the reservation confirmation stated an Audi A1. On the day of the rental, we were given a Dacia. Okay, it drove, but it wasn't really what I wanted... Not to mention the wait to receive the keys, which was also very long!

The reception was good, with clear explanation. The service was perfect.

Great service! Very smooth

I had to wait more than half an hour for the shuttle to pick me up, and only because I called to let them know I was there and nobody had come yet. They told me the driver might be stuck in traffic and that was the reason for the delay. Traffic? The office is less than a 3-minute shuttle ride from the airport, you literally just exit the airport, take one roundabout, and you’re there. It honestly felt like a joke.
Then, once I finally arrived at the office, despite there being no other customers, it took another half hour to complete the registration process and hand over the car. On top of that, the vehicle showed a service-revision warning message. I pointed this out, and they simply told me not to worry because “all the cars show that” since they still need to update the software. That explanation did not make me feel confident at all, but they basically said that was all they could offer.Puedes añadirlo así al final
To make matters worse, I was also charged an extra 15€ fee just for returning the car at the airport.