Choose Energy Reviews 

2,017
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 633 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being professional, polite, and extremely helpful during the entire setup process. Consumers also mention that the official website is very easy to navigate, making it simple to compare different rates and switch providers without any unnecessary hassle. Some reviewers were not happy with communication barriers, noting that certain representatives spoke too quickly, felt pushy, or appeared unhelpful. Additionally, a few customers mentioned unexpected rate discrepancies, noting that final costs or monthly bills were higher than initially estimated. These individuals felt that clearer communication and more accurate pricing details would greatly improve the overall service.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how fast and simple the website is to... See more

Service

Reviewers mention positive feedback about service, highlighting the quick, seamless, and hassle-free... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing representatives as polite,... See more

Price

Customers consistently note positive experiences with price, highlighting great deals, lower rates, and zero... See more

Customer service

Clients share positive opinions on customer service, highlighting fast, dependable support and polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thank you, Bella’, for helping me choose the perfect fit for our new electric Co. you sifted through to give us just what we need, and gave me Grace, in understanding our special needs, my husband... See more

Rated 5 out of 5 stars

Hopefully they are going to make my bill lower . However putting me on hold for 30 minutes to answer a question on a new account was rediculous

Rated 5 out of 5 stars

The person I dealt with was very professional, but at the same time also patient with me. I'm truly satisfied with the service I received. Thank you!

Rated 5 out of 5 stars

What made my experience great? Well, her name is Abby Wilde. This executive representative went above and beyond what was necessary to make my a great success. I commend her for professionalism, pol... See more

Company replied


Company details

  1. Price Comparison Site
  2. Financial Consultant

About Choose Energy

Written by the company

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Compare energy providers

ChooseEnergy.com® is the ultimate destination for energy bill savings. We provide everything you need to save on energy all in one convenient place.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,017)

585 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Send me an account number amount of…

Send me an account number amount of service, now that you switch me from txu. I still have to pay so I really hope you guys are cheaper. Lack of information

August 21, 2026
Choose Energy logo

Reply from Choose Energy

Hi Tracie,

Thank you for your feedback. We understand having your account and billing information is important after switching providers. As a third-party marketplace, we help customers compare plans and submit enrollments, but your new electricity provider creates and manages your account, billing, and service information.

We recommend contacting your new provider directly for your account number and billing details. If you need help confirming which provider or plan you enrolled with through our marketplace, please email us at powercustomerservice@redventures.com and we'll be happy to help point you in the right direction.

Thank you.

Rated 5 out of 5 stars

My Review

Its good so far still waiting on email to let me know account number info and my start date. Other then that it was a quick process.

August 21, 2026

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