While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(4)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 customer service, great knives

The customer service from this company is impeccable, buying my first japanse knife was a long decision making progress with the amount of options there are out there, I shot the team a message on Facebook and had a good chat about what I wanted from a knife and what my general use would be, they reccomended a gyoto and a Honesuki and answered many questions i had. They were shipped on Monday and delivered by Thursday. From Australia to the UK in four days is extremely impressive, great looking knifes, very sharp and i can't wait to use them. Thanks for all the help guys you've been amazing and I will be back for future purchases.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Japanese knives and even better customer service

I recently purchased the Tsunehisa Swedish Stainless Washiji Gyuto 210mm with Carbon Fibre handle from Chef’s Edge. The knife arrived razor-sharp right out of the box.
Shipping from Australia to Switzerland was seamless: it arrived quickly and securely packaged with a protective saya.
Customer service was responsive when I inquired about pricing and maintenance advice. Even though duties were pre-paid, Swiss customs charged me for additional taxes but after asking Chef's Edge's customer service, I've been immediately reimbursed, great!
Chef’s Edge is now my go-to for premium knives. Highly recommend for quality, reliability, and international delivery!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I had amazing professional experience…

I had amazing professional experience from chef edge. From the start til finish. Email replied in a second with all my question answered. Quick delivery to Victoria. Packed well. Very happy. Thanks to Rachel for your customer service

November 15, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look