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CCM19 ist ein deutscher Cookie-Consent-Manager, der Website-Betreibern hilft, Datenschutzvorgaben wie DSGVO und TDDDG einzuhalten. Die Software bietet anpassbare Cookie-Banner, unterstützt mehrere Sprachen und kann als Cloud- oder On-Premise-Lösung genutzt werden. CCM19 blockiert automatisch unerwünschte Cookies und Skripte und protokolliert Nutzereinwilligungen für rechtliche Zwecke.
Auguststr. 4, 53229, Bonn, Germany
4.5
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy to use and maintain. I use CCM19 for all of my clients
Reply from CCM19
Hello Maria,
thank you very much for your great review!
We’re happy to hear that you find CCM19 easy to use and maintain, and that you’re using it for all of your clients. That’s exactly what we aim for.
If you have any further questions or need assistance, we’re always happy to help.
Your CCM19 Team
Unfortunately very poor customer support :( there was no help or even a slightest interest in finding a solution for our problems.
Reply from CCM19
Hello sad customer,
Thank you for sharing your feedback. I’m very sorry to hear about your experience and that you felt our support team showed no interest in finding a solution. We take comments like yours seriously and would like to understand what went wrong.
Although we don’t have specific details about your case, please know that we will review our processes internally. To help us investigate further and address this properly, could you provide any additional information you remember? For example:
- Approximate date or time frame when you reached out
- The channel you used (email, chat, phone, etc.)
- Any reference or ticket number, if available
- A brief description of the issue you needed help with
If you prefer not to share details publicly, you can send them directly to our support team at info@ccm19.de. We will look into your case, identify where communication may have broken down and work on improving our response. Our goal is to ensure every customer feels heard and supported.
Again, thank you for bringing this to our attention. We regret that your experience fell short of expectations and hope you’ll give us the chance to make things right. If there’s anything else we can do or clarify, please let us know.
Best regards,
Your CCM19 Team
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