The Carwow concept captivated me, in a very short time I received several offers... Now I have bought my dream car Kia Ceed SW Phev, I was very satisfied. In particular, I would like to mention Mr. Be... See more
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The website has clean and easy interface. The car selection and features are also as expected, you get a good idea of what dealer are willing to offer before you even call or meet, you may bet a bette... See more
Company replied
Just ordered my first car in Germany through carwow, it was a very smooth experience. The carwow dealer I worked with was super helpful to guided me through the whole process, I had so many queries as... See more
Really easy to use The car configuration was updated and really easy to make your selection. The offers that i got were better than the offers that i got directly from the dealers visiting their s... See more
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Company details
About Carwow DE
Written by the company
Auf Carwow kannst du dein nächstes Auto entdecken, kaufen oder leasen – und dein aktuelles Auto verkaufen. Alles an einem Ort, einfach und unkompliziert.
AUTO ENTDECKEN
Welches Auto passt zu dir? Entdecke spannende Modelle und finde mit unseren unabhängigen Autotests, Ratgebern und Videos heraus, welches Fahrzeug deinen Wünschen entspricht.
AUTO LEASEN
Finde attraktive Leasingangebote für dein nächstes neues oder gebrauchtes Auto. Vergleiche verschiedene Modelle und Konditionen und wähle das Angebot, das am besten zu dir passt.
NEUWAGEN KAUFEN
Konfiguriere dein Wunschauto und vergleichen Angebote von deutschen Vertragshändlern oder wähle dein perfektes Lagerfahrzeug. Transparent, übersichtlich und ganz ohne lästiges Verhandeln.
AUTO VERKAUFEN
Verkaufe dein Auto einfach und kostenlos. Erstellen in wenigen Schritten ein Inserat und lass Händler auf dein Fahrzeug bieten.
GEBRAUCHTWAGEN KAUFEN
Entdecke eine große Auswahl an Gebrauchtwagen und vergleichen attraktive Angebote von Händlern. So findest du unkompliziert das passende Auto für dein Budget.
Ob Neuwagen, Gebrauchtwagen, Leasing oder Autoverkauf – mit Carwow findest du einfach das passende Angebot.
Entdecken jetzt deine Möglichkeiten auf cawow.de.
Erfahre alles über dein nächstes Auto in unseren Auto Testberichten
Oder vergleiche direkt unsere aktuellen Leasing Angebote
Contact info
Ganghoferstraße 70C, 80339, München, Germany
- +49 89 143 79 43 00
- hallo@carwow.de
- carwow.de
4.6
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Perfect service
Perfect service, very easy to use and access to all the dealerships. Highly recommend!
October 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Worked super smooth
Worked super smooth, from providing car details on line to actual handover of the car to the buyer. The amount was paid immediately. Totally worth it.
April 20, 2026
Reply from Carwow DE
Hi there,
Thank you very much for your great feedback!
We’re delighted to hear that everything went smoothly from start to finish and that you were satisfied with the process and payment.
Greets
Michael Wiederkehr
- Carwow Customer Service -
Reply from Carwow DE
Hi there,
Thank you for your feedback – we’re glad you had a positive overall experience!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Excellent service in the selling of my car. Kept in touch before and after the auction, and as soon as it had ended, they came up with an acceptable offer. Everything went without a hitch.
Excellent service in the selling of my car. Kept in touch
February 6, 2026
Unprompted review
Reply from Carwow DE
Hi there,
Thank you very much for your feedback – we’re delighted to hear that you were satisfied with the service and that everything went smoothly from start to finish!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Really easy to use The car…
Really easy to use The car configuration was updated and really easy to make your selection.
February 25, 2026
Unprompted review
Reply from Carwow DE
Hi there,
Thank you for your feedback – we’re glad to hear that you found the platform easy to use and that configuring your car and making your selection was straightforward!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Absolutely perfect in coordination and…
Absolutely perfect in coordination and step by step process. Excellent and that is something for car business practice. Recommended for sure!!
February 23, 2026
Reply from Carwow DE
Hi there,
Thank you very much for your feedback – we’re delighted to hear that you found the coordination and step-by-step process excellent. We truly appreciate your recommendation!
Greets
Michael Wiederkehr
- Carwow Customer Service -
Reply from Carwow DE
Hi there,
Thank you for your positive feedback! We're glad to hear that you found the car prices appealing. If you have any further questions or need assistance, feel free to reach out anytime.
Greets
Michael Wiederkehr
- Carwow Customer Service -
Fair and Transparent
December 15, 2025
Reply from Carwow DE
Sehr geehrte:r Kund:in,
vielen Dank für Ihre Rückmeldung! Es freut uns sehr zu hören, dass Sie unseren Service als fair und transparent erlebt haben.
Liebe Grüße
Michael Wiederkehr
-Carwow Customer Service
Reply from Carwow DE
Dear Customer,
Thank you for your feedback! We are delighted to hear that you experienced extremely great support from our team.
Your feedback confirms that our service is designed to provide efficient, reliable, and customer-friendly assistance throughout the car buying or selling process.
Best regards
Michael Wiederkehr
-Carwow Customer Service
I’m not getting a proper response from…
I’m not getting a proper response from the teams
December 2, 2025
Reply from Carwow DE
Dear Customer,
Thank you for taking the time to share your feedback. We are very sorry to hear that you feel you have not received a proper response from our teams. We take such concerns seriously and want to ensure that your issue is fully understood and resolved.
To better assist you, we have contacted you via email requesting more detailed information about your experience. We would greatly appreciate it if you could respond to that email so we can fully understand the situation and provide the appropriate support. Your input is essential for us to address your concerns effectively and improve our service.
We look forward to your reply and the opportunity to assist you further.
Kind regards,
Michael Wiederkehr
-Carwow Customer Service
Everything went great
Everything went great. Very nice discount and managed to communicate with car dealer.
October 20, 2025
Reply from Carwow DE
Dear Customer,
Thank you for your positive feedback! We’re very glad to hear that everything went smoothly and that you were able to get a great discount and communicate well with the car dealer.
Best regards,
Michael Wiederkehr
-Carwow Customer Service
Fair market value for the car
Fair market value for the car. above other quotes. more inline with a realistic selling price.
good communication through the process.
October 1, 2025
Reply from Carwow DE
Dear Customer,
Thank you very much for your feedback! We are delighted to hear that you received a fair market value for your car and that communication throughout the process was smooth and pleasant. We place great importance on ensuring our customers receive realistic offers and feel well supported at every step.
Best regards,
Michael Wiederkehr
Carwow Customer Service
Reply from Carwow DE
Dear Customer,
Thank you very much for your feedback!
We are delighted that we could provide you with the best leasing rates and that you are satisfied with our service.
Best regards,
Michael Wiederkehr
Carwow Customer Service
The transaction was very smooth and the…
The transaction was very smooth and the entire process was straightforward and simple.
July 27, 2025
Reply from Carwow DE
Dear Customer,
Thank you very much for your kind feedback!
We’re delighted to hear that the transaction went smoothly and that you found the entire process straightforward and simple — that’s exactly what we aim for. Should you need any further assistance in the future, feel free to reach out to us anytime.
Best regards,
Michael Wiederkehr
– Carwow Customer Service
Reply from Carwow DE
Dear Customer,
Thank you very much for your review! We’re very pleased to hear that you were satisfied with our service. Your feedback is very important to us.
Liebe Grüße
Michael Wiederkehr
- Carwow Customer Service
Not impressed
What a waste of 2 days, I sent 40+ pictures they still were not satisfied.All they were bothered about was giving me the runaround.They gave me a quote an hour later, it dropped by well over £1400.a smart talker tried to telll me how car sales,work more like a scammer, “Don’t worry we still want to sell your car BUT WE NEED BETTER PICTURES.I tried calling them and was left hanging on the phone,”then an answer we will call you back, they never did, very very poor show from Carlow, please do not send a reply saying we are sorry for my experience it won’t wash.I am still waiting for you call me, I’ve been waiting over 35 hours now
February 22, 2025
Unprompted review
Reply from Carwow DE
Dear Neil Kearney,
I’m really sorry to hear that your experience with Carwow didn’t meet your expectations. We always aim to ensure a smooth and transparent process from start to finish, and it’s disappointing to hear that we fell short in your case.
Our goal is to provide fair and competitive valuations based on the details provided, taking into account factors such as vehicle condition, market demand, and buyer interest. While valuations can fluctuate due to market conditions and buyer preferences, we understand how frustrating it must have been to see a change in the offer you initially received, but the initial offer is only an estimative based on the make and model of your vehicle and at what similar vehicles have been sold on previous auctions. Whilst the final quote is provided based on your vehicle appraisal.
When it comes to listing vehicles, we request clear and detailed images to give potential buyers the best possible view, as they only see the car in person on collection day. We sincerely apologize if this process felt like a hassle rather than a help. Your feedback is valuable, and we are always working to improve our services.
If you'd like, our customer service team would be happy to assist you in setting up your listing to ensure a smoother experience. Please feel free to reach out—we’d love the chance to help.
Best regards,
Andre at Carwow
Reply from Carwow DE
Sehr geehrte:r Kund:in,
wir möchten uns aufrichtig für Ihre Bewertung bedanken. Ihr Lob motiviert uns, noch besser zu werden.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
Generous discounts, easy and efficient communication.
East and quick set up of a car, a few offers within a few days, very good and competetive ones, with major discouts. Later on efficient communication with selected car dealer. Easy and strightforward conclusion of the purchase.
January 29, 2025
Reply from Carwow DE
Sehr geehrte:r Kund:in,
ein herzliches Dankeschön für Ihre Bewertung. Wir werden Ihr Feedback nutzen, um unseren Service weiter zu verbessern.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
Brilliant experience overall.
Brilliant experience overall.
I had a fantastic exp with Carwow. Got a lot of offers from nearby dealerships which would not have been possible if I had been researching by myself. Good availability of dealership and offers as well.
December 13, 2024
Reply from Carwow DE
Sehr geehrte:r Kund:in,
wir möchten uns herzlich für Ihre Bewertung bedanken. Ihr Feedback ist uns eine große Hilfe.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
Really easy to use
Really easy to use
The car configuration was updated and really easy to make your selection. The offers that i got were better than the offers that i got directly from the dealers visiting their shop.
The prize that was prposed was exactly what i finally paid.
Highly recommended!!!!
December 9, 2024
Reply from Carwow DE
Sehr geehrte:r Kund:in,
wir möchten Ihnen von Herzen für Ihre positive Bewertung danken. Es erfüllt uns mit Stolz, Ihre Erwartungen erfüllt zu haben.
Liebe Grüße
Telmo Henriques
- Carwow Customer Service -
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