Carpuride Reviews 

I had an extremely positive experience with the customer service. They guided me step by step in updating the software of my device. The prompt response at my e-mails was really appreciated.

Great Service and a Great Product!
I’m really impressed! The product arrived looking and feeling very high quality. Installation was really easy, and everything works smoothly.
I did have a small problem, so I contacted support by email. I received a very quick response, and they resolved the issue effectively.

It makes a great addition to myHonda NT1100DCT!
I know the Honda comes with Android Auto, but I like to see all my gages and not have to flip between screens while riding. This way I see my navigation and tire pressures and the full dash screen on my NT1100.

It was a real high level experience.
I put my on presentation when it starting to be exclusive.
Carpurider is the best device for riders with all functions you need.
Tô use the BMW wheel is not easy in the beginning, you may have to spend time on it.
But worth each dollar I spent.

I had a small issue with tpms so I contact carpuride and there excellent service was replacing bought tpms tks carpuride for your excellent service 5star

Something was wrong with my device after Firmware update, because before i had some troubles with it. The great Support helped me very good.
So i can say, i recommend to buy devices from Carpuride.

I experienced an issue with my Carpuride 702RS Pro while attempting a firmware update to resolve a blind-spot radar problem. Unfortunately, the initial update left the device unresponsive.
The Carpuride support team followed up with clear instructions on how to perform a forced firmware recovery. I followed their guidance, and the firmware recovery was successful—the device was restored and became responsive again. I appreciate the team’s assistance and follow-up in helping me recover the device rather than leaving me with a nonfunctional unit.
Thank you to the Carpuride support team for your patience, guidance, and commitment to resolving the issue. Their support was greatly appreciated!

I bought a Carpuride unit about a year ago. During a trip in Europe, it stopped working—a bit unfortunate, but these things happen. I contacted Carpuride, and they sent me a replacement screen, which arrived a week after I got home. I swapped it out and took the bike for a ride to test it; it worked perfectly. I’m grateful for the quick and seamless assistance. I’ll definitely be buying more Carpuride products.

I would like to thank you for your professionalism during the sales process and, above all, in the after-sales phase. I am very satisfied with your service and wish you much success in your business.

I ordered a 702pro this summer and really enjoyed it, it worked very well at a price lower than Carpuride’s competitors. After an incident on a late summer ride, I decided to get the 702 Plus with both cameras and tpms as well. The gps function was also very appealing. The screen works well even with gloves, and the brightness is more than plentiful even in direct sunlight. Overall I am very happy with my 702 Plus and I do recommend it. I have not had any issues with the 702Plus. I did however have an issue with my 702 Pro, which I caused myself, Carpuride was very responsive and solved my issue promptly.

Had a TPMS front failure, the support team sent a replacement immediately. Very fast and responsive support. This is why customers will go back to the brand.

I have looked at many options and I was recommended this one by someone at BMW. IT WAS SIMPLE TO SET UP AND WORKS A TREAT. I am not good with tech but it was simple. I have had to speak to them and the customer service is amazing, they are incredibly helpful. This is a really good bit of kit to add to my bike. It slots straight onto my RT. I borrowed a bike and it slotted straight onto the borrowed bike. I have a Suzuki and it was simply to move from one bike to another. Seriously simple to swap across bike. I cannot fault Carpuride on the product and the after sales service.

Very good products. Excellent after sales support . Every time i had a problem, either they replaced the product or they gave solution with email. Fast response everytime.

Update to previous review.......
Initially I gave them one star . This prompted them to actually read my complaint and look into the matter . In fairness to them it is down to a recent android update and is out of their control . Their contact after the bad review was very good.......but you shouldn't have to complain to get an answer

The contact process with Carpuride is a bit of a hassle, requiring proof of purchase and ownership before any response. So, if you bought the device used without the original invoice, I have some concerns... That said, I received professional and prompt after-sales service, which even included a microSD card with new firmware for my W603, which had suddenly lost navigation after a year of trouble-free use.

Where do i start. Device worked for 2 hours as I accessed wifi and Iphone - Went back into the device about 60min later, downloaded Osmand and maps got to 51%, froze, went black and nothing since. Response from Carpuride "I need to fix it by writing a file to the SD card - told them its not working and I don't have the equipment to that - We've been back and forth 5 times and still the brand new device doesn't work. Owners forum is similar and when I posted on testers facebook pages that rave on how good the device is, my post gets removed without comment - Scam product - stay clear.

13/10 Update - Carpuride now want video of device not working before replacement / refund

What a super device 702BS Pro for my BMW R1300GS. Fair price, fast delivery and so easy installation and a perfect fit.
I recomment this!

My Carpuride was not working properly, as its control kept switching back to FTF mode every minute. I contacted support and provided all the information I could, and they gave me an effective solution in no time. Problems will always exist, but as long as there are people willing to solving them, it's no problem.

Excellent product and outstanding customer service. I purchased a Carpuride W602BS for my BMW R1250R and I am very satisfied with both the product and the support received. I had several technical questions regarding the integration of CarPlay, the BMW TFT, Wonder Wheel and my Cardo Packtalk Edge, and the Carpuride support team has been exceptional throughout the whole process. They replied quickly, patiently analysed my setup and provided clear, detailed instructions to help me find the best configuration. It is reassuring to buy a product from a company that provides this level of after-sales support. Highly recommended.