My hire car windscreen was damaged and while at the airport for my flight home I was able to submit my claim easily, uploading photos of documents and the damage etc. Within a week of claim submiss... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cover4Rentals did exactly what they promised they would when I bought my policy from them. In other words - they settled my claim, quickly, in full and without any quibble whatsoever. I genuinel... See more
Company replied
It just works. Have been buying policies for years and recently have had to claim, twice, and each time from submission to payment is about 3 weeks. The online system is pretty good and helps you see... See more
Company replied
I did not need to claim, so I cannot speak of a claims experience, but suffice to say that the product sold to me by cover4rentals was simple and easy to arrange and ticked all the boxes. It was a fra... See more
Company replied
Company details
About Cover4Rentals
Written by the company
After experiencing the costly excess waivers often sold by car rental companies, Cover4Rentals was created. We offer a fairer, more affordable alternative to help drivers across Europe avoid unnecessary costs and access reliable protection when renting a vehicle.
We’re dedicated to helping customers reduce the overall cost of car hire by offering straightforward, comprehensive cover at a fraction of the price typically charged by rental companies.
Contact info
United Kingdom
- cover4rentals.com
Rental Car Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Too hard to get hold of
Too hard to get hold of. Mailed to cancel auto renew and they still took the money for a product i do not need.
September 6, 2026
Reply from Cover4Rentals
Hi Kathryn,
Thank you for taking the time to leave a review.
We are sorry to hear you were unhappy with your experience. We can see that you contacted us before the policy renewed and were provided with details of how to cancel your policy online, along with an invitation to contact us if you required any assistance.
Having reviewed the circumstances, we have now cancelled the policy and arranged a full refund of the renewal premium.
If you would like to discuss this further, please contact our customer service team and we will be happy to help.
Kind regards,
Chloe
Reply from Cover4Rentals
Hi there,
We're so pleased you found our website easy to use, informative, and that our pricing met your expectations. Thank you for your review.
Kind regards,
Chloe
Reply from Cover4Rentals
Hi Keith,
We're happy to hear that our renewal process and reminders were easy for you. We appreciate your feedback!
Kind regards,
Chloe
Reply from Cover4Rentals
Hi Cathy,
We're delighted to hear that you found our pricing competitive and the process of arranging your cover to be very easy. Thank you for your feedback!
Kind regards,
Chloe
Reply from Cover4Rentals
Hi Richard,
We're pleased to hear that you found our pricing to be good and the product information very clear. Thank you for your positive feedback!
Kind regards,
Chloe
This rating is for the booking process…
This rating is for the booking process !
We can only give a rating on the company should it be necessary to make a claim…🤔
September 1, 2026
Reply from Cover4Rentals
Hi Jeff,
We appreciate you taking the time to share your positive experience with our booking process. We are always here to assist should you need us.
Kind regards,
Chloe
Amazing annual cover at a low price - it’s a no brainer!
The process of buying cover is so quick and easy. I hadn’t thought about excess cover before and it’s appalling that the car hire broker site I used states that 10,000 customers have bought their inflated price insurance whilst booking.
September 5, 2026
Reply from Cover4Rentals
Hi Mark,
Thank you for taking the time to leave a review. We're happy to hear that you found our cover buying process quick and easy.
Kind regards,
Chloe
Great way of saving on car hire costs
Excellent company to deal with. Contact is only online, but responses are fairly quick (usually two business days turnaround). Prices are very reasonable, especially for the first year (as with most insurance companies). The price of the excess insurance is usually recoverable in about four or five days of car hire.
I have had to make one claim and it was paid quickly, once I had submitted the necessary photos and copies of rental agreements/car hire company charges. Process for making a claim is fairly straightforward. Acceptance of claim was received in a week and refund received a few days later.
I hire a car about five times a year, total of about 30 days a year and this insurance saves me over £600 a year as I no longer pay for car hire company full cover insurance.
I have just renewed for another year and would highly recommend them.
September 1, 2026
Reply from Cover4Rentals
Hi Stuart,
We are pleased to hear about your positive experience with our service! It's great to know that our online contact and quick response times have met your expectations. Your recommendation means a lot to us.
Thank you for sharing your feedback.
Kind regards,
Chloe
Very easy to book and clear terms and…
Very easy to book and clear terms and conditions
September 5, 2026
Reply from Cover4Rentals
Hi Nick,
We're happy to hear that our booking process and terms were clear for you. We appreciate your positive feedback!
Kind regards,
Chloe
Quickly renewed my policy
September 3, 2026
Reply from Cover4Rentals
Hi there,
We're glad to hear that your policy renewal was a quick and smooth process for you! We truly appreciate your positive feedback.
Kind regards,
Chloe
Reply from Cover4Rentals
Hi Peter,
We are happy to hear that your experience with us was professional and efficient. We appreciate your positive feedback.
Kind regards,
Chloe
Straightforward application process
September 4, 2026
Reply from Cover4Rentals
Hi Adrian,
Thank you for taking the time to leave a review, we are glad to hear you have had a positive experience with us!
Kind regards,
Chloe
Straight Forward Website
Straight forward and easy to use website. I find that reviewing insurance products is only meaningful if you need to claim. That's when you see if they are really worth their ranking.
September 3, 2026
Reply from Cover4Rentals
Hi there,
Thank you for taking the time to leave a review.
We're pleased you found our website straightforward and easy to use.
Kind regards,
Chloe
Perfect
This is the perfect insurence if you want to pay at the counter of the rental company a high price.
September 3, 2026
Reply from Cover4Rentals
Hi there,
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
Kind regards,
Chloe
Very helpful and emails answered by a…
Very helpful and emails answered by a human rather than some mind numbing series of drop boxes
September 2, 2026
Reply from Cover4Rentals
Hi there,
We're pleased to hear that you found our responses helpful and that we could assist you effectively. Thank you for your wonderful feedback!
Kind regards,
Reply from Cover4Rentals
Hi Richard,
Thank you for taking the time to leave feedback. We are glad to hear that you found our website easy to navigate, with clear choices and options, and that you feel it offers good value.
Kind regards,
Chloe
Easy to use with clear options and a…
Easy to use with clear options and a fair price. Took only a few minutes to complete purchase.
September 2, 2026
Reply from Cover4Rentals
Hi Geoff,
We're glad to hear that you found the process straightforward with clear options and a fair price, and that your purchase was completed quickly. Thank you for your positive feedback!
Kind regards,
Chloe
Trustable insurer.
Excellent price, and they respond in case of an accident. The claim process is clear and quite fast.
Very recommended insurers.
September 5, 2026
Unprompted review
Reply from Cover4Rentals
Hi Antonio,
We are happy to hear that you found our pricing excellent and our claims process clear and efficient. It's wonderful to know that we are highly recommended.
Kind regards,
Chloe
Simple, efficient and speedy claims process
I had expected a complicated claims process but I filled in the form and after just a couple of queries they settled my claim. I would highly recommend this insurance company for peace of mind when hiring a car, after my recent experience with Europcar, where they claimed damage that I didn’t cause!
August 29, 2026
Unprompted review
Reply from Cover4Rentals
Hi Julie,
We are pleased to hear that your claims process was straightforward and efficient.
Thank you for sharing your positive feedback!
Kind regards,
Chloe
Simple efficient and speedy settlement
I had expected a complicated claims process but I filled in the form and after just a couple of queries they settled my claim. I would highly recommend this insurance company for peace of mind when hiring a car, after my recent experience with Europcar, where they claimed damage that I didn’t cause!
August 29, 2026
Unprompted review
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