₹49,700 Missing for Over a Month
₹49,700 Missing for Over a Month – No Resolution Despite Providing Everything Requested
I never expected a simple withdrawal request to turn into a 33+ day dispute.
On 09 May 2026, I requested a withdrawal of ₹49,700 from my 1xBet account. The withdrawal was marked as successfully processed, yet the money never arrived in my bank account.
Details:
• Amount: ₹49,700
• Withdrawal Date: 09/05/2026
• Player ID: 359341347
• UTR Provided: 612940399451
Since then, I have spent more than a month contacting support, submitting documents, and trying to get a clear answer.
I have already provided:
• Multiple bank statements
• Transaction history recordings
• Official communication from my bank
• Bank confirmation regarding the transaction
Despite this, I kept receiving different explanations from different agents. At various points I was told the payment was under verification, delayed by the network, awaiting review, and finally that it had already been paid successfully.
The most concerning part is the UTR provided for the transaction. My bank was unable to trace or verify the transaction using the provided UTR, and no corresponding credit appears in my account statements.
Even after reviewing my latest bank statement, which clearly showed no credit of ₹49,700, support continued to repeat that the payment had been completed.
After 33+ days, I still have:
• No ₹49,700 in my account
• No proof that the funds were credited
• No clear explanation of what happened
I am not asking for special treatment. I am simply asking 1xBet to either:
1. Provide verifiable proof that the funds were successfully credited to my bank account.
2. Reprocess the withdrawal.
3. Return the funds to my 1xBet balance.
Until then, my withdrawal remains unresolved.