Received a different item than advertised and very bad return policy
I ordered from Fruugo an item marked as a table for table tennis with all the dimensions and the pictures for of the item. After two weeks, I received a cover for table tennis table instead. There is nothing in the ad that says I am only buying the cover. Sure, that can be useful, but the huge amount, the same price of what other suppliers sell for the same table does not justify paying the same amount for the cover. The return policy is very shady and Fruugo seem to indicate that it can be returned but the process is much more complicated and there's big risk you will not get your money back at all if the supplier does not confirm that they have received the item back. If its only possible to give negative star rating, I will. Plus, on the site itself, you will not be able to warn others not to purchase the same item. I feel bad for people buying from this site. Search engines should ban the site. I will revise my rating if I receive my money back.
Reply from Fruugo Danmark (DK) - fruugo.dk