I wish zero stars was an option
I wish zero stars was an option.
Moving a 3 bedroom family of four, one disabled adult, to an adjacent province, where I needed to start a new job very shortly after moving. To sum up:
- Two days late to pick up with essentially no notice. Costing money for changed plans and hotels.
- Pushed high cost wrapping solutions to protect belongings, ended up just chucking stuff randomly in wardrobe boxes, damaging a lot.
- Once 90% of stuff was on the truck, suddenly had to pay a 'deposit' the cost of he entire original quote.
- Once everything was on the truck, suddenly needed another additional $1,000 deposit. Even the actual mover started arguing with the manager on the other line about this one.
- The scheduled move-in day comes, have heard nothing from anyone. Call, and no one has any idea where our things are. Part of the issue is that suddenly there are multiple companies involved.
- Finally here back a day later, and we are told our stuff will come "sometime next week, they will call you the day before". They also now require full payment before scheduling what was already scheduled. Great, so my kids and disabled spouse should sleep on the floor? Or we should pay thousands more for accommodations?
- Get a move-in date scheduled a couple days later, no apologies, nothing. Call comes in later that same day, " we're here. Where are you?". Drop everything to meet them, just want to be done with these clowns at this point.
- Movers are completely uninterested in moving. Assured room to room, ended up being 90% of belongings chucked in the garage, no furniture moved up or downstairs.
Not even sure my review is needed given all the other bad reviews, and the obvious fake five star reviews, but if this convinces even one person to avoid these scammers, that's great. Great. Stay far away.