Atharvi Pandya

Absolutely useless customer service
Made a reservation and was charged wrong amount than what was quoted.
Cancelled the booking which had free cancellation within 24hrs and yet the refund amount was much less than what was charged. Reached out to customer service so many times, first one said she cant help, second guy said not his control and asked to email, and after t back and forth on email for days, as soon as I asked for some proper answers they said its not their problem and go to my bank. This is after the fact that I informed them my trip is coming up and I need some proper resolution so I can make my booking.
Absolutely ridiculous!