KA

Kathleen

Canada

Reviews

Review of True North Moving and Storage


Rated 1 out of 5 stars

I contacted True north moving & storage…

I contacted True north moving & storage for a quick quote. I received a text & email from them very quickly whlhich was wonderful.
My son has made his decision on how he is proceeding with his upcoming move, so I replied (stop) to text like all other companies requested i do if not needing there help.
I instantly got a message from Lucas asking if I have mental issues! He was extremely rude in these messages that I have on my phone that I can send if someone from your company wants proof. What kind of customer service is this ? I am very disheartened and disgusted with his actions towards a customer. Hope all employees are not this nasty!

June 18, 2026
Unprompted review