I found the furniture way too complex…
I found the furniture way too complex to assemble. Very uncomfortable. Most of the holes did not match properly which made it very hard to assemble. I actually had to leave one screw out belonging to the small piece in between chairs (arm rest) because the pieces didnt match. Also, the screws were sometimes really annoying to screw with the small tool that is provided, and very little space is there to accommodate the hand to screw them in. I like the final result but the assembling process was a pain.
Reply from vidaXL
Hello Lucia,
Thank you very much for your feedback.
We are truly sorry to hear that you had such a disappointing experience. Please be assured that this is not the level of service we strive to provide.
We are glad that we were able to step in and resolve this for you.
Your satisfaction is very important to us, and we sincerely appreciate your patience throughout the process.
If there is anything else we can assist you with, or if you have any further questions, please do not hesitate to contact us.
Best regards,
John
vidaXL