Sam Bs

It has been more than 1 month and I still have not received my withdrawal amount. All I keep getting are the same automated responses like:

“Please do not close the ticket until you get the withdrawal amount.”
“Please do not reply repeatedly because your request will go to the bottom of the queue.”

The problem is — I NEVER closed any ticket myself. In fact, I keep opening support requests because there is no resolution, no proper update, and no visible active ticket in my account/app. Many times, the tickets automatically get marked as “processed” or closed from their side while my money is still missing.

I have already submitted my bank statements and all requested documents multiple times. Despite this, there has been zero meaningful progress, only repeated template emails saying their “special handling team” is working on it.

At this point, it feels extremely unprofessional and manipulative because:

There is no transparency.
No actual human response.
No ticket tracking.
No timeline.
No accountability for a delayed withdrawal of over 30 days.

Customers should not have to repeatedly chase their own money while receiving copy-paste replies with no resolution.

Hi Michael,

I replied to your previous email and also updated my Trustpilot review regarding the ongoing withdrawal issue.

After that, I received the following response from your team:

“We have already reopened your ticket and requested for an update in the ticket, please do not close the ticket until you get your withdrawal amount.”

Following this response, I checked my app and noticed that a new query/ticket had indeed been opened regarding this matter. However, when I checked again later, I saw that the query was already marked as closed with the status stating:
“Your request is being processed.”

Despite this, I still have not received any actual update, clarification, or the withdrawal amount in my account.

At this point, it has been 17 days since I submitted my ₹50,000 withdrawal request, and I am still continuously receiving repeated responses without any final resolution.

I kindly request you to please explain:
• Why the ticket/query was marked as closed again
• What exactly is the current status of my withdrawal
• And when I can realistically expect the funds to be credited to my account

I have fully cooperated throughout this process by repeatedly providing my bank statements, transaction history, screenshots, and all requested details multiple times.

Please provide a proper update and resolution at the earliest.

Regards,
Sam B S
Player ID: 1528889573

It has now been 17 days since I submitted my ₹50,000 withdrawal request to 1xBet, and I still have NOT received my money.

I am writing this review to publicly document my experience because despite countless follow-ups, emails, chats, callback requests, and previous Trustpilot reviews, there has still been no actual resolution.

Withdrawal Details:
• Amount: ₹50,000
• Withdrawal Date: 25/04/2026
• Status in app: “Completed” / “Successfully transferred”
• Gaming ID: 1528889573

The issue is very simple:
1xBet claims the payment was successful, but the money never reached my bank account.

I checked:
• My full bank statement
• All UPI applications
• My bank directly

Result:
No transaction was ever received.

The UTR number they provided (873667894576) is also invalid and not traceable in the UPI system.

What has been happening for over 2 weeks is extremely frustrating:

• Support repeatedly asks for my bank statement
• I immediately provide it every single time
• Then there is no response for 2–3 days
• After that, they again ask for the exact same bank statement

This cycle has repeated continuously.

I have already shared:
• Bank statements
• Transaction history
• UPI details
• Payment screenshots
• Withdrawal details
• Account verification documents

Probably more than 10–20 times by now.

At one point, a support agent even confirmed they reviewed my statement, verified that I did NOT receive the money, and said a new payment would be processed. Later, another response completely denied this and again requested the same statements.

The responses have also been completely inconsistent:

First:
“Withdrawals may take up to 7 working days.”

Then:
“Please wait 14 working days.”

Then:
“Payment already completed successfully.”

Then:
“Provide signed proof from your bank.”

Then again:
“Please send your bank statement.”

Four days ago, I received another email saying the matter had been forwarded to the appropriate team and that I would receive a final update soon.

It has now been 4 more days since that message, and there is still absolutely no update.

What concerns me most is that whenever I post a public review, the response from 1xBet appears professional and reassuring publicly, but privately nothing changes. After sending all requested documents repeatedly, the issue simply continues to be delayed.

I am not posting this simply to attack the company. I have previously made successful deposits and smaller withdrawals without issues. But this ₹50,000 withdrawal has now turned into an exhausting 17-day ordeal with no proper explanation, no proof of transfer, and no resolution.

I am only asking for one of these three things:
• Provide valid proof that the payment was successfully credited to my account
• Reprocess the withdrawal properly
• Or return the funds back to my 1xBet balance

That is all.

Until now, I have received nothing except repeated automated replies and delays.

I just want to show everyone how I am being treated regarding my withdrawal issue with 1xBet.
I submitted a withdrawal request of ₹50,000 on 25/04/2026, and till today I still have NOT received the money in my bank account, even though the app shows the transaction as “completed” and “successfully transferred.”
What is happening now is extremely frustrating and mentally exhausting.
In emails, the support team keeps replying with the exact same message:
“Please provide your bank statement.”
I send the bank statement immediately every single time.
Then there is no response for another 2 days.
After that, they again send the same email asking:
“Please provide your bank statement.”
This cycle has been repeating continuously for days.
Whenever I post a review on Trustpilot, they publicly respond in a professional way as if they are seriously working on the issue. But in reality, after you provide the requested details, nothing actually happens.
I genuinely feel this is only done to:

Manipulate public viewers into thinking support is active,

Make customers believe someone is handling the issue,

And delay the situation again and again until the customer gets tired.

Please read all the emails and my full issue carefully below before trusting these responses.
Just to prove my situation publicly and show the 1xBet team exactly what has been happening, below are the emails, reviews, and conversations from the last 24 hours.

EMAIL SENT TO 1XBET SUPPORT:
Subject: Repeated Requests for Bank Statement Without Resolution – Withdrawal Still Not Received
Hi Michael / 1xBet Support Team,
How many times do I need to provide my bank statement, and how many times will I continue receiving the exact same email from your team?
If you are genuinely not willing to process or return my payment, then please say it directly instead of making me wait with false hope and forcing me to repeatedly contact support every day.
This situation has become extremely frustrating. Every 2 days, after I send 10–15 follow-up emails, I finally receive a reply — but the response is always the exact same template asking again for my bank statement and the same details I have already provided multiple times.
Please look at the complete email trail and conversation history carefully. How many times have I already shared:

My bank statement,

Transaction history,

Bank details,

UPI details,

Payment screenshots,

Withdrawal details,

And all other requested information?

At this point, this is probably the 10th or 20th time I am sending the same bank statement again.
Please understand my concern clearly:
I HAVE NOT RECEIVED THE MONEY.
If you are so confident that the payment was successfully transferred, then please provide proper proof from your side showing
The successful transaction confirmation
A valid UTR/reference number
Proof that money was credited to my account

Instead of repeatedly replying with:
“Payment completed, please send bank statement.”
I have already provided the statements many times. Please verify them properly from your end.
This is a very simple issue:

I provided the statement,

You can clearly verify the amount was never credited,

Either provide actual proof of payment,

Or honestly inform me if you cannot process the payment.

But continuously delaying the issue for more than 10 days with the exact same repeated email is not acceptable.
Please stop sending automated repeated responses and provide a proper resolution to my case as soon as possible.
Regards,
Sam B S
Player ID: 1528889573
Withdrawal Request Number: 4766691265
Payment Query Number: 16048164

TRUSTPILOT REVIEW UPDATE:
I have been posting active updates and reviews over the past week regarding the issue I am facing with 1xBet. This review is not simply to call them scammers or damage their reputation. I am sharing my real experience as a customer because, even after almost 2 weeks, I still have not received my withdrawal amount of ₹50,000.
Withdrawal details:

Withdrawal amount: ₹50,000

Date: 25/04/2026

Time: 23:48

Status in app: Completed

But the money never reached my account.
I have contacted support hundreds of times through:

Calls,

Callback requests,

Live chat,

Emails,

Trustpilot reviews.

Every time, the same thing happens:

They ask for bank statement,

I provide it,

No response,

Then after 2 days they again ask for bank statement.

One support agent even told me they verified my statement, confirmed I did NOT receive the money, and processed a NEW payment. But later the same agent denied everything and again asked for statements.
This has become mentally exhausting.
I am sharing all this publicly so viewers understand what I am personally experiencing.
I sincerely request 1xBet to stop delaying this issue and return my ₹50,000.

I just want to show everyone how I am being treated regarding my withdrawal issue with 1xBet.
I submitted a withdrawal request of ₹50,000 on 25/04/2026, and till today I still have NOT received the money in my bank account, even though the app shows the transaction as “completed” and “successfully transferred.”
What is happening now is extremely frustrating and mentally exhausting.
In emails, the support team keeps replying with the exact same message:
“Please provide your bank statement.”
I send the bank statement immediately every single time.
Then there is no response for another 2 days.
After that, they again send the same email asking:
“Please provide your bank statement.”
This cycle has been repeating continuously for days.
Whenever I post a review on Trustpilot, they publicly respond in a professional way as if they are seriously working on the issue. But in reality, after you provide the requested details, nothing actually happens.
I genuinely feel this is only done to:


Manipulate public viewers into thinking support is active,


Make customers believe someone is handling the issue,


And delay the situation again and again until the customer gets tired.


Please read all the emails and my full issue carefully below before trusting these responses.
Just to prove my situation publicly and show the 1xBet team exactly what has been happening, below are the emails, reviews, and conversations from the last 24 hours.

EMAIL SENT TO 1XBET SUPPORT:
Subject: Repeated Requests for Bank Statement Without Resolution – Withdrawal Still Not Received
Hi Michael / 1xBet Support Team,
How many times do I need to provide my bank statement, and how many times will I continue receiving the exact same email from your team?
If you are genuinely not willing to process or return my payment, then please say it directly instead of making me wait with false hope and forcing me to repeatedly contact support every day.
This situation has become extremely frustrating. Every 2 days, after I send 10–15 follow-up emails, I finally receive a reply — but the response is always the exact same template asking again for my bank statement and the same details I have already provided multiple times.
Please look at the complete email trail and conversation history carefully. How many times have I already shared:


My bank statement,


Transaction history,


Bank details,


UPI details,


Payment screenshots,


Withdrawal details,


And all other requested information?


At this point, this is probably the 10th or 20th time I am sending the same bank statement again.
Please understand my concern clearly:
I HAVE NOT RECEIVED THE MONEY.
If you are so confident that the payment was successfully transferred, then please provide proper proof from your side showing
The successful transaction confirmation
A valid UTR/reference number
Proof that money was credited to my account

Instead of repeatedly replying with:
“Payment completed, please send bank statement.”
I have already provided the statements many times. Please verify them properly from your end.
This is a very simple issue:


I provided the statement,


You can clearly verify the amount was never credited,


Either provide actual proof of payment,


Or honestly inform me if you cannot process the payment.


But continuously delaying the issue for more than 10 days with the exact same repeated email is not acceptable.
Please stop sending automated repeated responses and provide a proper resolution to my case as soon as possible.
Regards,
Sam B S
Player ID: 1528889573
Withdrawal Request Number: 4766691265
Payment Query Number: 16048164

TRUSTPILOT REVIEW UPDATE:
I have been posting active updates and reviews over the past week regarding the issue I am facing with 1xBet. This review is not simply to call them scammers or damage their reputation. I am sharing my real experience as a customer because, even after almost 2 weeks, I still have not received my withdrawal amount of ₹50,000.
Withdrawal details:


Withdrawal amount: ₹50,000


Date: 25/04/2026


Time: 23:48


Status in app: Completed


But the money never reached my account.
I have contacted support hundreds of times through:


Calls,


Callback requests,


Live chat,


Emails,


Trustpilot reviews.


Every time, the same thing happens:


They ask for bank statement,


I provide it,


No response,


Then after 2 days they again ask for bank statement.


One support agent even told me they verified my statement, confirmed I did NOT receive the money, and processed a NEW payment. But later the same agent denied everything and again asked for statements.
This has become mentally exhausting.
I am sharing all this publicly so viewers understand what I am personally experiencing.
I sincerely request 1xBet to stop delaying this issue and return my ₹50,000.

Gaming ID: 1528889573 – Follow-up After Trustpilot Response

Hi team and all reviewers,

I am posting this as a follow-up so everyone clearly understands the situation.

After my previous review on Trustpilot, the 1xBet team responded asking me to send my details via email (ID, amount, date, payment system, and screenshots). I have done exactly that and sent all required details along with my bank statement as proof.

However, I want to highlight an important point:
In their response, they mentioned that withdrawals may take up to 7 working days. That period has already passed, and now this is the 12th–13th day, yet I have still not received my ₹50,000 withdrawal.

Here are the details again for clarity:

Withdrawal Amount: ₹50,000
Requested Date: 25/04/2026
Status in app: Marked as processed on 26/04/2026
Payment Method: UPI

Even though their system shows the payment as “processed” and “transferred,” I have:

Checked all my UPI apps
Verified my full bank statement
Visited my bank in person

The result is the same everywhere: No such transaction has been received.

I have already emailed them with:

My full details
Bank statement proof
Screenshot from their app showing the withdrawal

And I have clearly requested the following:

Either reprocess the payment, OR
Credit the amount back to my 1xBet account, OR
Provide a valid transaction proof (screenshot) showing that ₹50,000 was successfully sent to my account (with UTR, status, and my details)

This review is not to accuse but to keep things transparent for the public. I am fully cooperating and providing all proofs from my side. I am now waiting for a proper response and resolution from their team.

I will continue to update here so others can see how this is handled.

Gaming ID: 1528889573

Hi team, and to all public reviewers reading this—including the 1xBet team,

You can check my previous reviews and see how many times I’ve been posting over the past several days. My issue is still not resolved.

I want to make one thing very clear: I am not posting this review to bring your company down or to blindly accuse you of scamming. I am sharing this because of how helpless this situation has made me feel, and also to warn others who are investing their hard-earned money on this platform.

I have a genuine account with verified details. I have deposited multiple times without issues, and I have also successfully withdrawn smaller amounts (₹1,000 to ₹10,000) in the past. However, my withdrawal of ₹50,000 requested on April 25 has now been pending for 11–12 days.

Here is what I have experienced:

First, I was told withdrawals take 7 banking days
After 7 days, I was told to wait 14 days
Then I was told the payment is already completed
I was given a UTR: 873667894576, which is invalid and does not exist in any UPI system
Then I was asked to get a signed and sealed letter from my bank, which is not practical and not applicable for UPI transactions
After that, I am again asked to provide my bank statement (which I have already shared multiple times)

I have:

Checked all my UPI apps
Verified my bank statement
Visited my bank in person

The result is the same everywhere: No such transaction has been received. No such UTR exists.

Despite this, your team continues to repeat the same responses without providing any real proof.

I have opened countless chat requests (easily over 100), requested callbacks, and sent multiple emails. Most chats are closed quickly or give standard replies like “we have escalated,” but nothing actually gets resolved. Responses come once every few days with no progress.

Let me be very clear again:
If you have truly processed the payment, it should take less than a minute to provide a proper screenshot showing:

₹50,000 transaction
My details (UPI ID or bank info)
The same UTR number
Status: Successful

I am fully willing to provide my bank statement and any required details again and again. Why is your team unable to provide a simple proof from your side?

To the public reading this: please consider this experience carefully before investing your money here.

To the 1xBet team and management: please understand that this is not just about money anymore—it’s about the lack of responsibility, inconsistent communication, and complete absence of proper support.

All I am asking is a clear answer:

Either provide valid proof that the payment was completed
Or reprocess the withdrawal properly
Or clearly state the actual issue

Please stop giving repeated and contradictory responses. Resolve this properly

Gaming ID: 1528889573

I am writing this as a follow-up to my previous review because my issue is still unresolved.

About a week ago, when I first raised a complaint regarding my withdrawal delay, your team responded stating that withdrawals may take up to 7 banking days. Now those 7 banking days have already passed, and I still have not received my money.

When I contacted customer support again, I was given a completely different explanation. This time, I was told that the withdrawal has already been processed and that the money has been transferred to my account. I was also provided with a UTR number. However, this UTR does not reflect in any UPI app or banking system. Despite this, your support agents keep insisting that the transfer is successful and are asking me to contact my bank and provide a signed and stamped letter from the bank manager stating that the UTR was not received. This request is unreasonable, as UTR tracking is related to UPI systems, and my bank statement already clearly shows that the amount has not been credited.

I want to make it clear that I am not accusing your platform of scamming. I have previously made multiple deposits without any issue, and I have successfully received 5 withdrawals in the past. However, all those withdrawals were for smaller amounts (₹1,000 to ₹10,000). This current withdrawal of ₹50,000, requested on April 25, has now been pending for 10 days, which is extremely frustrating.

Over the past 10 days, I have contacted customer support repeatedly—easily over 100 times. Most chats are either closed immediately, or I am told that the issue has been escalated. I am asked to track a query, which shows as “in progress” and then “completed” without any actual resolution. I have also emailed your complaints team, and now the timeline has been extended again to 14 banking days, which contradicts the earlier commitment.

The responses I am receiving are inconsistent:

First: “Wait 7 banking days”
Then: “Wait 14 banking days”
Then: “Payment already processed, here is a UTR”
Then: “Contact your bank and provide documents”

At the same time, your system shows the withdrawal as successful, but I have not received the funds.

If the payment has truly been processed, I request a simple proof—such as a valid transaction screenshot from your end showing the completed transfer. If not, please clearly state the actual status. If there is an issue, be transparent. If the payment cannot be completed, inform me honestly.

All I am asking for is clarity:
Will I receive my ₹50,000 or not?

Please stop providing contradictory responses and unnecessary requirements. This situation has caused significant frustration, and the lack of a clear resolution is making it worse. I request your team to review this case properly and provide a final, accurate update.

as per my last review on this website. you youself from that the payment is usually delayed upto 1 week i posted a review last week stating that i still have not received my funds in my account and your app shows that payment is been transferred successfully your customer support didnt help nor chat support nor to my emails sent. i posted a review in here 1 week back and i was lucky enough you responded back stating that sometimes the payment might take upto 7 bank working days which is by tomorrow 7 working days will be completed from last week since i have this issue later 3 days back i got a response from mail team stating to send my bank statement upto date where from one day before i withdrawed my funds to that day i show my statement where they can review that i didnt receive the money i shared that as well and after that there was no response from them at all then i again tried to connect with chat team and they were just closing the chat again and again and there was one agent who finally helped he told me to share my statement in the chat and waited until i send and he also explained me that he has sent this bank statement to the payments team and he stated that they have reviewed and working very fast in processing a new transaction after reviewing my statement as i didnt receive the money he clearly stated that he sent my bank statement PDF and the payment team have reviewed and will be processing a new request to transfer the money i waited and its been 3 dyas now no response today i get another email from the complaints team stating that payments take upto 14 banking days. this is now very concerning
last week you mentioned in the open review that it takes 7 banking days max to receive the money
then your chat agent clearly mentioned that this is been taken care where the team has already reviewed the information and will process a new payment
now when exactly tomorrow is 7th banking day going to complete there this team mentions as 14 banking days
i just see prolong and reasons of delay on this
no proper response on emails as is what is the issue and what is happening
chat team is just asking same thing again and again of me sharing the statement
i reqeust and need a proper justification that what is happening with a simple query where i gave withdraw and still didnt receive the money and your app says successfully paid and marked completed.
i understand your a large website with lot of query and lot of complaints and payments to be made which will be in pending
but i need a help on understanding what is happening and who is working and also its concerning as you mentioned 1 week time is max to receive the funds in my account and later one agent says almost done the payments team will process and now right when 1 week is going to be comeplted another team says 14 days which only shows clear sign of no proper resolution provided and just delaying team and taking my statement all the time and no proper communication

Hello,

I am writing regarding my withdrawal of ₹50,000 requested on 25/04/2026.

Your team marked this transaction as “successful” and provided a UTR - 873667894576. However, I have verified with my bank, and they have confirmed that this UTR is NOT traceable in the UPI system. I have also checked my account statement thoroughly, and no such transaction has been received.

Details:

Deposit date: 24/04/2026 (₹20,000 via UPI)
Withdrawal requested: ₹50,000 on 25/04/2026
Status in your system: Successful
Issue: Amount not credited to my bank account
Since the UTR provided is not valid, I request the following immediately:

Valid UTR - 873667894576 / Transaction ID that is traceable
Sender bank name and payment gateway used
Proof of transfer (screenshot or confirmation from your payment provider)
Beneficiary UPI ID to which the amount was sent
If the transaction was not actually processed, I request you to reprocess the withdrawal immediately.

I have attached my bank statement (from 24/04/2026 to present) as proof that no such credit has been received.

If this issue is not resolved within 48 hours, I will be forced to escalate this matter further.

Please treat this as urgent.

Hello,

I am writing regarding my withdrawal of ₹50,000 requested on 25/04/2026.

Your team marked this transaction as “successful” and provided a UTR - 873667894576. However, I have verified with my bank, and they have confirmed that this UTR is NOT traceable in the UPI system. I have also checked my account statement thoroughly, and no such transaction has been received.

Details:

Deposit date: 24/04/2026 (₹20,000 via UPI)
Withdrawal requested: ₹50,000 on 25/04/2026
Status in your system: Successful
Issue: Amount not credited to my bank account
Since the UTR provided is not valid, I request the following immediately:

Valid UTR - 873667894576 / Transaction ID that is traceable
Sender bank name and payment gateway used
Proof of transfer (screenshot or confirmation from your payment provider)
Beneficiary UPI ID to which the amount was sent
If the transaction was not actually processed, I request you to reprocess the withdrawal immediately.

I have attached my bank statement (from 24/04/2026 to present) as proof that no such credit has been received.

If this issue is not resolved within 48 hours, I will be forced to escalate this matter further.

Please treat this as urgent.

Hi team,
. But the problem is on withdrawal
1 my account has only user no duplicate all legit information is there no fraudulent activity I followed all the guidelines
2 I have done all the verification from providing all the necessary information for using the app to withdraw money as well and before withdrawing the money itself I provided my ID for verification and there is nothing pending anymore all checks and verification is done
3 as guidelines I followed same method of withdrawal with same details
I deposited using my idfc account UPI transfer from gpay with same upi ID details and gave withdrawal also for same details and method
Earlier withdrawl showed as under verification then it showed processed and I also get a email bank transfer completed but I cant see the funds in my account. I read all the negative comments from trust pilot and ensured before withdrawing to see what's your response for the users who have this issue. Please don't give me same responses as stating I didnt use right method my account is fraudulent I have duplicate or anything after reading all the comments and your replies to those i have followed and ensure none of those mistakes are made and there is no error so I need a justification how come when deposits are made it's been credited to my betting account within minutes and when I withdraw it's been 48 hours and you also provide a confirmation in the app stating that the transfer is completed and ita been successfully processed and also send me a email but I dont receive the money in my account

This review was posted 3 days ago and yet there is no update.
Very Poor customer service agents. 100 to 130 customer support chat i have opened still now they say please send us your bank statement PDF we need to review before i send the PDF they close the file again i open a new chat same thing circling asking for PDF half of the chat agents say this and rest half of the chat agent says we have expedited and priorotized your request soon we will update and immediately close the chat i have sent a email to all of your email email address and asked for a update no response there i tried at least calling 100 times how come all the time the calls as busy i try at morning evening midnight early morning no answer how is it possible and main issue in the payment queries section im not able to open any query as well it says as a query is already been placed and we are working but whats the update nothing at least when i reach to the chat agent stating im unable to open a query it says a query request is already been placed so please provide with the case number or query number so i can come back each time and provide that details and ask whats happening before i ask that immediately they close the chat
*i dont understand when my accout is active all details is been filled i am able to deposite everyday without any issues and also i have withdrawn 1000 3000 10000 i get it in 1 or 2 hours or max 6 hours of time but this transaction of 50000 of withdrawl is stuck from 6 days for now and no update what is happening no calls getting connected no response on any of emails not even a single response from email and chat is hopleless i have been providing bank statement everyday in email and before i send it on chat they close chat and at least i try to open a query and try to place a case or query request that is also not happening whats all thi.
see the issue is simple i gave a wtihdraw of 50000 maybe due to some glitch the payment has been denied or not processed or cancelled and not reached my account and even if your account team has processed and the payment was stuck it maximum 48 hours the bank will refund the amount back to your payment gateway meaning even if you processed the withdraawl and its been debited from your account and didnt reach me its been more than 4 working days meaning you would have received the money back simple is you r team just needs to check my bank statement which i sent a 100 times in email and chat and all ways and immediately process the withdrawl again back to my account details which is legit because after that 50000 withdrawl i have withdrawn 5 to 6 times i received all that small amount of 1000 or 2000 but this one big withdrawl is making this worst simple thing your team has to do is check the status and process a new credit to my account or just put that withdrawl back to my 1xbet account id so i can place a new request of withdrawl but all is happening is app shows successfully processed and completed customer support says we have credited the money if asked for proof close the chat and also i have mentioned the UTR number which the app says was used to pay me which is invalid

Hi team, your app is fast in depositing my money I had issues earlier when deposits use to take time then realise that I had to follow guidelines and now I follow the guidelines the deposits are credited immediately. But the problem is on withdrawal
1 my account has only user no duplicate all legit information is there no fraudulent activity I followed all the guidelines
2 I have done all the verification from providing all the necessary information for using the app to withdraw money as well and before withdrawing the money itself I provided my ID for verification and there is nothing pending anymore all checks and verification is done
3 as guidelines I followed same method of withdrawal with same details
I deposited using my idfc account UPI transfer from gpay with same upi ID details and gave withdrawal also for same details and method
Earlier withdrawl showed as under verification then it showed processed and I also get a email bank transfer completed but I cant see the funds in my account. I read all the negative comments from trust pilot and ensured before withdrawing to see what's your response for the users who have this issue. Please don't give me same responses as stating I didnt use right method my account is fraudulent I have duplicate or anything after reading all the comments and your replies to those i have followed and ensure none of those mistakes are made and there is no error so I need a justification how come when deposits are made it's been credited to my betting account within minutes and when I withdraw it's been 48 hours and you also provide a confirmation in the app stating that the transfer is completed and ita been successfully processed and also send me a email but I dont receive the money in my account