jack

UPDATE 2:
They have now sent me my ram and informed me on why my AIO was changed (they had to upgrade me because of stock reasons). The pc is now in full working condition thanks to the help of the support team.

UPDATED:
Just one day after leaving my review i recieved a phone call and they were extremely willing to help and fully admitting to the unexpected errors in their process. It is currently in progress of getting sorted and im thankful for their patience. I'd like to think of this as just an unlucky experience (annoying of course) but just unlucky from both sides. I shall post another update when it gets fully sorted.

ORIGINAL:
I bought a custom pc from them and it arrived yesterday with only 1 stick of 16GB DDR5 RAM (cheap and broken) when i specifically bought 2 sticks. even the single stick that they sent me is faulty and all my peripherals stop working along with the "DRAM" light on my motherboard turning on. sometimes the whole computer just shuts down completely. they were even deceptive about the graphics card i would be receiving. The "Gamemax iceburg ARGB AIO" isnt even the one i ordered. they sent me a vibox AIO and kept the LED wire unplugged so i wouldnt see the logo. anyways, i had a horrible experience and will either be asking for a refund or asking for more ram (if they even work)