Caution! Not for those with weak nerves. Avoid at all costs!
After renewing my contract, a service (Amazon Prime) was simply canceled despite assurances from customer service. It wasn't until three weeks later that they admitted it and promised to call me back once things were sorted out. That was two weeks ago. I really feel bad for the customer service reps—they're the ones least to blame for their crappy management.
April 6, 2026
Unprompted review