Mateusz Szyjan

I bought an Adobe Creative Cloud Photography Plan (1 year) from lizenzpate.de (Order 17066, Invoice R_106317). The subscription stopped working shortly after activation in March 2025, and since then I’ve had no access to the product I paid for.

What made this worse is the lack of support: my previous written requests were ignored, and I only got told to open yet another ticket (“AURELION”). After months without a working service, I’m now requesting a refund.

If you rely on continuous access (work or studies), be cautious — my experience was loss of access and very slow/no effective customer service.

I had a very disappointing experience with FatCoupon.

In March 2025, I placed two orders on the Sonos website using FatCoupon’s referral links. One order tracked correctly and received cashback. The second order (Order #106813688), placed the same day, in the same browsing session, was fully paid, shipped, and delivered — yet the cashback was never credited.

I provided FatCoupon with official Sonos invoices, order confirmations, and screenshots proving that the order was completed and never cancelled or refunded. Despite this clear evidence, the case has been “under review” for over a year. What’s worse, FatCoupon stopped responding entirely after November 2025.

This is no longer a technical issue — it’s a failure to honor an advertised service. As a customer, I followed all tracking rules exactly and acted in good faith. After more than 12 months, no resolution, and months of silence, my trust in this platform is gone.

I would strongly advise others to be cautious. Cashback is not guaranteed, and support may simply stop responding when problems arise.