April Kian

Switzerland

Reviews

Review of Chmobile


Rated 1 out of 5 stars

I transferred 2 prepaid number to…

I transferred 2 prepaid number to Chmobile and hoping that it will take maximum a month to activate.
Received the SIM card pretty quickly but 2 months passed, coming to 3 months. Nothing.

I do not even have any existing subscription that they have to wait! And I change my provider before 2x and most of them takes less then a month.

I have a feeling I will wait till 2026 and longer….

December 8, 2025
Unprompted review

Reply from Chmobile

Hello,
We are very sorry to hear that your SIM card was not activated as expected and that you were left without a subscription as a result. It goes without saying that having to wait so long for a solution is not up to our standards – please accept our apologies for the inconvenience caused.

If the problem persists, you can send us your contact details via Trustpilot email so that we can track your case and investigate accordingly.

Kind regards,
Your CHmobile team