Genuine store and good customer service
Its a genuine store!
- The bust was not draped and stitched like a corset. (Like in the photo) Therefore, It havent fit me well ans I requested to return.
I cannot complain about customer service as overall they were pretty responsive and willing to help - they don’t do returns however they found a solution that was just for both parties!
The fabric is beautiful and, if it has fitted me well, would be a really beautiful dress.
Reply from Jardinvue
Hi VANESSA SEQUEIRA, we're sorry to hear that you are not satisfied with our products, we strive to improve the quality of our products, could you please provide relevant information-order number/Email address so that we can check and get back to you as soon as possible?
We sincerely hope that you can keep in touch with us, we will promise to follow up the after-sales problems for you within 24 hours, and will provide you with a complete set of after-sales programme and compensation plan, looking forward to your reply.
Also you can contact us by email: hi@jardinvue.com or INS.
Have a lovely day!