No response
Unfortunately, they do not respond to emails. What a shame! This is absolutely unprofessional behavior!
I sent the e mail again to your support , my mail address ends with gmx.de
Reply from Yarbo
Hi Simon,
Firstly, please rest assured that we always respond to every support email we receive. We are here to answer your questions and help resolve any issues you may encounter.
To better understand the situation, could you please let us know which email address you used to contact us? This will help us check whether there were any communication issues on our side. Since we were not able to locate any email from you in our system based on your current ID, we are unsure how to assist without more details.
If you have any questions, please feel free to reach out to us at support@yarbo.com. Our dedicated support team is available to reply within 24 hours.
Thank you for your understanding.