Lauren Blair

Fast Fair Fantastic!!!

UPDATE………….
I DiD REPLY WITH ANY AND ALL REQUESTED VERIFICATION DOCUMENTS MANY TIMES THERE IS A BIG DIFFERENCE BETWEEN NOT RECEIVING AN EMAIL AND NOT OPENING OR READING ITS CONTENTS……

I’ve sent it again just now

KOHO does not provide exact ally what your requesting so I literally screen recorded and went through every section of the app to verify what you were requesting.






I had topped up on OCT 15 with $250. My cards and any access to my money on the MuchBetter platform have been frozen since that topup. It is now OCT 22 and I have still not been given access to my funds. They are not replying to my numerous emails daily for days at a time. I have submitted every document and piece of verification ID they have requested and still not a word from them. That money was for my daughters birthday party which is this weekend. Ive stressed the importance of a resolution and they just been ghosting me. Very poor customer service, not prompt and not great at prioritizing/escalating certian issues. So not what I expected. Can't say I would ever recommend them to anyone. So upset over this.