United States
Review of Yarbo
I'm extremely disappointed with my experience as a Yarbo customer. I invested nearly $8,000 expecting a premium product backed by premium support. Instead, I've experienced ongoing GPS failures, battery overheating errors, connectivity issues, and little to no meaningful response despite 50+ emails, multiple support tickets, and voicemails. I still hope someone from Yarbo will step in and help resolve this.
Review of els pet
Does not honor warranty. Horrible customer service. Please do yourself a favor and buy from a better company. The price is cheap and so is the product!
Reply from els pet
We feel so sorry for any inconvenience caused to you. Please drop an email to us at help@elspet.com with your problem, we would also appreciate it if you can assist us by filming a video demonstrating the specific problem again. This will enable us to accurately assess the issue and provide a more targeted solution.
Review of els pet
Do not buy from company. They will not honor returns, horrible product and customer service. Look elswhere! Buyer beware.
Reply from els pet
Thank you for your feedback. We sincerely apologize for your experience and appreciate your insights. Please feel free to reply to this email：help@elspet.com. We want you to know that we really to help you resolve your issue. Your satisfaction is important to us.
Review of Welcome Pickups
Would highly recommend. On time pickup worry free ride when you are traveling. I really liked the communication from the driver and how you can chat or call if necessary. I will use again when traveling.