Maria Florencia Atencio

I really like this product! We’re currently in our first month of trying it, and the experience has been excellent so far. Both the product and packaging feel very high-quality, delivery was super fast, and the team has been incredibly helpful and responsive.

I love that we can include everything Brownie needs in just two simple steps every morning with his breakfast, making his daily wellness routine so easy.

I had a few questions about the correct dosage, and the team not only explained everything clearly but was also very open to my feedback. They’re now looking into how they can make the instruction booklet even clearer for everyone. Overall, it’s been a great experience!

I adore the product; the quality is top-notch, meeting all my expectations. However, I can't give it five stars due to the slightly challenging assembly process. Aligning the screws can be tricky, resulting in a longer setup time. Despite this, the product itself is exceptional.

Don't hesitate—go grab your sofa at Room 108 now! This has been my best purchase ever. I ordered my sofa on October 16th, and it was flawlessly delivered by December 6th. The customer support throughout these last few weeks has been exceptional. I received constant updates directly from their customer support team, not a bot—big shoutout to Ashley, THANK YOU! On delivery day, the team was punctual and went above and beyond to maneuver my sofa through a challenging staircase. They didn't give up and found a way to make it work—truly an amazing team and service! Now that my sofa is here, I'm overjoyed. The quality is fantastic, and it's incredibly comfortable—exactly what I was hoping for.

This has been the most frustrating and disappointing purchase experience I've ever had, and I cannot in good conscience recommend emma sleep to anyone. I placed an order back in September 18th when I made the purchase for the 1x Super Sleep Bundle. During the online transaction, the website stated a delivery time of 5/6 weeks. However, immediately after completing the purchase, the confirmation email indicated an 11-week delivery timeframe. Despite my immediate attempt to seek answers and a refund by calling the support service, I was told it wasn't possible.

In the following weeks, I repeatedly tried to track my purchase, but the website never worked, and I received no updates. It wasn't until November 2nd that I was informed the Headboard would be delivered before November 16th. Despite numerous calls to the customer service, no confirmation of my purchase or tracking number was provided. I escalated the matter through email, only to be informed on November 23rd about further delays due to port congestion.

Upon calling again this week, I discovered that my purchase was damaged, and the only offered solution was to place the order again or receive a refund. It's utterly unacceptable that after 11 weeks, I had to initiate contact to learn about the situation. The proposed solution of placing another order, thus waiting another 11-week, is outrageous. Consequently, I opted for a refund, and the nightmare continued. I had to personally take the pillows and duvet (the only items that arrived) to PostNL.And I still need to wait for 14 days for a refund?! this is unacceptable

This entire experience has been a severe letdown. Emma Sleep made me wait for 11 weeks without providing updates, they informed me of the purchase cancellation only because I called, and now they expect me to return the only items they delivered (rather than picking them up) and wait 14 working days for a refund? This level of customer service is appalling. Frankly, I will never make another purchase at Emma Sleep and I strongly recommend you not to buy here. This has been, without a doubt, the worst customer experience I've ever encountered

Absolutely thrilled with my purchase from Benuta! My new rug is fantastic—loving the fabric, and it's totally worth the price. The delivery was spot on, right on time. My only suggestion would be to include some cleaning instructions, but that's just me being a bit picky. Overall, I'm super happy and definitely recommend it! 😊