RIP OFF - Don't purchase anything from RATHWOOD
Don't purchase anything from this company!!!! THEY WILL RIP YOU OFF.
They take your money instantly but won't deliver the item you purchased. I spent hundreds of euro on furniture and even paid extra for a 72 hr delivery. It never arrived and every time I calld they told me it was on its way. Weeks and months passed and still their so called customer service team lied and said it would be delivered. When I requested a refund it was the same lies. I was told the refund would be dealt with shortly but despite several calls and more emails I never got it even after months of trying. So frustrating when they blatantly lie to customers with no intention of delivering the item or providing even a refund.
I was deliberately misled until such time as I couldn't seek a refund through my bank (reverse charge on my debit card). This can only be done within 120 days and after that its not an option and Rathwood clearly knew that.
Don't lose your hard earned money - DON'T BUY ANYTHING FROM RATHWOOD.