A little deceptive
I felt like the picture was a little deceiving. It looked lije it was a rug like material. Instead it just a shiny print. It also was thinner than expected. I also feel like you are trying to buy a good review. Offering a 50% off coupon only for a 5 star review is not right. If you were going to give a discount just for buying, then fo that. Don’t give only if a 5 star review is given.
Reply from Sistabag
Hi Erica,
We sincerely apologize that the product did not meet your expectations. We understand your disappointment regarding the material, appearance, and thickness being different from what you expected based on the product images.
We also appreciate you sharing your concerns regarding the review process. We take your feedback seriously and understand why this would have affected your overall experience.
We’d like the opportunity to review your case and assist you further. Please submit a support ticket using the link below and include your order number, details of your concerns, and clear photos of the product you received so our support team can investigate the matter thoroughly.
Submit a support ticket: https://portal.upmerce.co/sb/submit
Once we receive your ticket, our customer support team will carefully review your case and do their best to provide an appropriate solution as soon as possible.
Thank you for your patience and for bringing these concerns to our attention.