CP

Cheshire Pete

United Kingdom

Reviews

Review of Virgin Media

Rated 1 out of 5 stars

Extortionate pricing and poor customer…

Extortionate pricing and poor customer service, trying to cancel after years of being a customer and they want cancellation fees and try and increase your final bill.

I will never return to this company.

May 19, 2026
Unprompted review

Reply from Virgin Media

Hi Pete,

Thank you for taking the time to leave us a review. We’re really sorry to hear that your experience hasn’t been a positive one.
As Trustpilot is a third‑party review platform, we don’t have access to your account details and aren’t able to discuss or resolve account‑specific matters directly through reviews. However, we’d genuinely like the opportunity to look into this further and help get things back on track.

Please reach out to us using one of the contact options below, and one of our team will be happy to assist you:

📞 Call: 150 or 0345 454 1111
💬 WhatsApp: 07803 089684
📘 Facebook: https://bit.ly/4dFCW4t


You can find additional ways to get in touch here:
👉 http://virg.in/contactvm

We look forward to hearing from you and helping resolve this as quickly as possible.

Review of Dunelm

Review of www.lowcostglasses.co.uk

Rated 1 out of 5 stars

Still waiting after 7 weeks.

Still waiting for my glasses after 7 weeks, the website said they were in production, now it just says confirmed and apparently I only paid £6.

I have contacted my credit card company for a refund.

November 13, 2025
Unprompted review

Review of www.lowcostglasses.co.uk

Rated 1 out of 5 stars

This company may be OUT OF BUSINESS - AVOID!

Ordered glasses nearly 4 weeks ago and have heard nothing. Unable to log into the website, they gave me a username and they are asking for an email address. I put my email address in to receive a code to login, no email was sent.

The online order tracking says it can't find my order and they are not answering chat messages because "they are not online".

Starting to think I have been scammed,

October 31, 2025
Unprompted review

Reply from www.lowcostglasses.co.uk

Hello,

Please be advised that while operations and fulfillment are proceeding normally, our recent platform migration has temporarily affected customer updates and order tracking functionality.

We sincerely apologize for this inconvenience. We are working hard to restore full tracking visibility as soon as possible.

regards

Review of Therugretailer

Review of Blackcircles.com

Rated 1 out of 5 stars

Cancelled booking and search criteria is returning incorrect rated tyres, unnaceptable

Purchased the tyres online and booked a date for fitting. I arranged to have wheel alignment done at ATS the following day.

Blackcircles just cancelled my appointment and now I have to rearrange the alignment at ATS.

Also, I searched for Y rated tyres and for some reason Blackcirlcles think it is ok to return details with tyres that are NOT Y rated.

It is not acceptable to cancel bookings, what is wrong with this industry?

-----------------------------------------------------------

There appears to be no facility to reply to your message.

I have cancelled my rearranged appointment and asked for a refund.

Having used Blackcircles previously, you also did the same thing to me last time.

The cynical might suspect that you say the tyres can be fitted next day to get the sale .... and then change the date, knowing that you you couldn't have fitted on the day arranged.

Regards

March 6, 2023
Unprompted review

Reply from Blackcircles.com

Hi,

I sincerely apologise that this has happened again. We do everything we can to make sure the tyres are dellivered to the garage in time for your fitting. We do not hold the stock ourselves and trust our suppliers to deliver the tyres or a courier service, occasionally delivery issues do occur but we do everything we can to resolve the issue as quickly as possible.

In order for me to discuss this and follow up with you please provide your order number so I can access your details or send an email to the customer service team.

Thanks,

Lorna

Customer Service Agent

Review of ATS Euromaster

Rated 1 out of 5 stars

They cancelled on the day of fitting after I had taken a day off work.

Bought the tyres online on Thursday for fitting on Monday morning, which I took a day off for.

On Monday morning I was phoned by ATS to tell me they didn't have the tyre's, then gave an excuse about only having 2 staff when I booked so they didn't check stock.

No discount offered just a apology, and I lost a full days pay.

For anyone thinking of using ATS, 28% of the reviews on Trustpilot are 1 star.

March 6, 2023
Unprompted review

Reply from ATS Euromaster

We really regret to hear that you had a negative experience with us - and we apologise for this. If you can, please visit https://www.atseuromaster.co.uk/consumer/contact-us to complete our online form so we can investigate this further. Kind Regards, ATS Euromaster

Review of Ebuyer (UK) Limited