NE

Neils

Switzerland

Reviews

Review of Rsscsports


Rated 1 out of 5 stars

Scam site

Scam site - stupidly ordered from Meta Ad - nothing posted.

May 23, 2025
Unprompted review

Reply from Rsscsports

Hi Neils,

We’re very sorry to hear about your experience. We are a genuine brand and take claims like this seriously. If your order hasn't arrived, please contact our support team at support@rsscsports.com with your order number so we can investigate and resolve this for you as quickly as possible.

Sometimes international shipping can cause unexpected delays, but we’re here to help and make sure you receive what you paid for.

Thank you for bringing this to our attention.

— The RSSC Sports Team

Review of Canyon


Rated 2 out of 5 stars

Grizl is a poor bike

I have an Endurace, no problems with it after 6000 KM.

I bought a Grizl last year (over CHF 5k) and the bike is a disaster. There is an issue where it drops the chain on the front randomly when shifting down. It happened again this week and the chain jammed into the frame causing damage. I tried to resolve this with local bike shops but they cannot set it correctly. Canyon paid for it the first time and then I gave up contacting them because their customer service is too annoying to deal with and it is not worth the hassle. I am not about 300 CHF out of pocket and the bike is still not right.

The lever position is also really bad on my bike (confirmed by my bike shop), Canyon resolved it by giving me free bar tape with my next order.

I also cannot recommend their accesories. I bought some for the Grizl, they are all flimsy and cheap and I instead repurchased similar products from Topeak which are better designed and have much better quality.

Once upon a time Canyon was a great company, this is no longer the case, I would suggest paying extra and buying a different brand from a local shop.

As for the response to my review from comment, no data request received.

March 2, 2025
Unprompted review

Reply from Canyon

Hello Neils,

Thank you for your feedback.

We're sorry to hear about the issues you've experienced with your Grizl. We apologize for the inconvenience and understand your frustration.We would like to take a closer look at your case and have sent you a data request regarding this matter.

Cheers,
your Canyon Crew

Review of Swisscom


Rated 5 out of 5 stars

Most expensive but...

They are the most expensive provider in Switzerland but I personally find value in the cost.

Service is reliable and works everywhere in Switzerland. Customer service is always polite and responsive.

October 25, 2023
Unprompted review

Reply from Swisscom

Hello Neils, thank you for your rating and review. We are glad to read you are satisfied with our mobile network and appreciate the contact with our customer service. Thank you for your loyalty 💙 I wish you a good day 🍂 Leyla Online Care Team

Review of Digitec


Rated 5 out of 5 stars

Great company

Great company, delivery is mostly reliable. Normally things cost more than from other providers but Digitec reliably delivers within a day or 2 and when I have had to return things, they ask no questions and refund quickly.

October 25, 2023
Unprompted review

Review of Swiss International Air Lines


Rated 1 out of 5 stars

Not what it used to be.

Airline is always late.

What was always nice about Swiss was that they offered better economy service than any other airline, this was stripped and not restored after covid.

I paid for upgrade to business class on flight to Delhi, the plane was really old and it wasn't worth it. The seat was extremely uncomfortable because it was so worn out.

This was once a great airline but it has been destroyed and it is not worth the extra cost.

October 25, 2023
Unprompted review

Review of DPDgroup


Rated 1 out of 5 stars

Garbage company

Garbage company, delivery notified for 24th, tracked the van, it was 2 hours late but around the corner, then disappeared from system. Called hotline, they said I should wait. I explained the van had disappeared. Agent went to investigate, told me it would be next day. Received notification with 1 hour time bracket, they came an hour earlier than they should have. Box is also significantly damaged.

October 25, 2023
Unprompted review

Review of Mytrendyphone


Rated 5 out of 5 stars

Great service

This is my second time to use Trendyphone. I have no problems, ordered Friday, received Wednesday. Paid less than half the price of Galaxus.

October 25, 2023
Unprompted review

Review of Jensen Beds


Rated 1 out of 5 stars

super disappointing

super disappointing. I bought a bed from Jensen expecting it last for 10 years, with an expectation of replacing the topper after 5. Instead we had issues quite quickly. The bed has never been comfortable and within a few months, it bowed in the middle. The retailer refused to do anything and Jensen refused to intervene. Now within 5 years we are sending the bed to the dump - The bed before, an IKEA one that cost 10% as much, lasted much longer.

So do not believe the guarantee promises. They will not resolve any issues and you do not get what you pay for.

February 26, 2023
Unprompted review

Review of 365Rider


Rated 2 out of 5 stars

Pricing is good

Review has been requested before delivery. I believe the delivery is also longer than was quoted, thankfully I am not in a rush.

Swiss buyers watch out - Swiss border tax is not included - In the end, didn't save anything vs buying locally.

February 27, 2023

Reply from 365Rider



Dear Neils,

We appreciate your positive feedback on our prices and understand your disappointment regarding the Swiss customs import tax. While we acknowledge the additional cost can be frustrating, it's important to note that our prices are set to offer you the best value for the products.

We understand that customs policies can vary and may incur additional charges, but we believe that, even with the added import tax, our products remain competitively priced. We strive to provide transparency about potential additional costs associated with international shipping.

Your satisfaction is our priority, and we value your understanding of the circumstances. Thank you for choosing our products, and we look forward to serving you in the future.

Best regards,

365rider

Review of air up


Rated 2 out of 5 stars

Fine taste, terrible design, questionable sustainability.

The flavour is fine and if you would use this only on a desk I guess it would be ok..

Unfortunately you cannot carry it, carried mine with lid attached in my backpack. Opened my backpack and half the bottle had emptied, what a design flaw! I use reusable water bottles to avoid single use plastic. So realising this is massively disappointing, even my cheapest water bottles that cost 20 times less can seal to be carried..

Despite what the website says, the pods are also not recyclable, I checked with my local council and they said that they are not suitable to be recycled with water filters or any other category. Also reading answers to reviews here, it’s incredible to see suggestions to use sparkling water, yet more waste from a reusable bottle?

April 12, 2022
Unprompted review

Reply from air up

Hi Neil,
thanks for your review. Are you attaching the screw-on lid before putting it in your bag? With this on, the bottle should be completely leak-proof.

We're certain that our pods are recyclable with your normal plastic recycling bin at home, but we'll be more than happy to look further into this. Sparkling water doesn't necessarily have to come from a single-used plastic bottle. Many people have water carbonators in their home.
If you have any more questions or concerns, please don't hesitate to reach out to our support team.

Kind regards,
your air up team