L Lin

They have been useless whenever I need support to liaise for any issue with my booking. I reached out twice for a case that has been on the fault of a hotel and they said they have “escalated” the concern and would get back to me but I still have not heard a single thing. Their staff also replied in an odd way/sounds like AI to me!? Will never book on their website again.

A regular customer of Thunderbird skin for their high quality and eczema-friendly products! I have different skin issues and their skincare products are the only ones that do not trigger further inflammation and dryness. Recently they have sunscreen and it’s great on my dry skin as well. Shipping takes a bit long since I’m not in Europe but customer service is prompt and helpful.

wish they would have an easier way when it gets to printing, like a template for each product because if you're new to printing your own merch it can be a bit difficult to navigate...The product is good except the magnets I got is filmsy and too thin, it didn't stick really well. However the customer service is good and printing quality is excellent.

I booked my Flair Air ticket through Mytrip. The flight was cancelled and they told me to wait 2-10 business days. I waited for one week, asked them why I didn't get my refund, they said it was still processing and told me to wait around one more week. I waited for one more week, asked them again and they told me to contact the agency because I booked through Mytrip [but you guys supposed to handle my refund because you took my money?hello?]. The ridiculous thing is Mytrip didn't even show that my flight is cancelled and the first two times I reached out to Flair Airlines, they didn't throw me back to the agency til last minute. My refund with another airline (also booked through another agency) got back within 3 days and the one with Flair Airlines are still disappeared! Please neither go with Flair Airlines nor Mytrip, the worst experience ever.