THOMAS

Hi Thomas,

Thank you for your feedback.

We're sorry to hear about negative experience, and we're continuously working to improve our products and services.

Unfortunately, we have not received any additional information from you.

If you are still experiencing the issue, please don't hesitate to contact our customer support team using the link below:

https://help.goandgrow.eu/hc/en-us/articles/12835915521938-How-can-I-contact-customer-support

We're always here to help.

Kind regards,

The Go & Grow Team

Hi there, thank you for your feedback and we appreciate you taking the time to provide this. We're sorry for the delays you've been experiencing with your delivery, rest assured that this will be raised with the carrier as this isn't the service we aim to provide our customers. The parcel looks to now be delivered, if this hasn't been received, please contact our customer care team on customerservice@urbanoutfitters.co.uk with your order number and they can investigate this further. Our apologies for the inconvenience caused. Thanks, UO Team.

Hi Thomas, please check the following links for more information with regards to our pricing and fees:

https://support.litebit.eu/hc/en-us/articles/115000983470-How-are-the-prices-of-cryptocurrency-on-LiteBit-created-

https://support.litebit.eu/hc/en-us/articles/360020602119-Trading-and-withdrawal-fees