Judy

Great bags and love the strap options! Two straps one bag 3-4 looks … can’t lose. And the front pocket is perfect for phone, always beautiful soft leathers in all the styles. Can’t go wrong with Pom Pom bags!

Pricing is deceptive if you are not in the UK. I was charged an additional 28% upon delivery which was not disclosed at time of purchase. Their shipper was calling and texting me for days with what looked like scam messages until I finally spoke to them and the shipper and item was identified (details were not in any of the texts or emails asking for the additional tax). Yes I should have known from the news about tariffs, but it made the cost far more than the chain is worth, and should have been pointed out on the website for US buyers. I chose something small to try a platinum chain out with a beautiful platinum/diamond pendant I inherited, but the chain is so thin as to be barely visible on my neck and does not support the pendant properly. I also ordered 18” and it measures 17.5”. I will try again with a US supplier and go with a heavier chain style for the platinum chain I need. Glad I didn’t “invest” more with 7879 and made a small initial purchase.

They are just liars. I subscribed on August 2. Paid deposit w Citibank, balance with Amex, paid transaction fee for using Amex (3%). Implemented and unhappy w performance. Requested refund according to 90 day money back guarantee on Sept 25. Held calls with transcription provided by Korvato on Sept 25, emailed cancellation request again on Sept 28, held 2nd call w Acct Mgr 0ct 3 with transcription provided by Korvato, in which AM indicated refund request was within policy, would request refund from finance dept and they would update me. They did not update me, no refund, no further correspondence. I requested chargeback from Amex about a week later.

Today I received from Amex information that I’d been rebilled because “merchant has provided supporting documentation including cancellation and refund policy stating that the purchase was nonrefundable,” including some unsigned paperwork I’d not seen before appended to the Software Purchase Agreement that in section 2, states the 90 day money back guarantee. Amex has acknowledged this and I have also forwarded them call transcripts and my emails requesting cancellation and them agreeing to it, as well as my recording and a transcript of Oct 2 webinar, which again reiterated the 90 day satisfaction guarantee.

I requested the refund in less than 90 days, per policy, they agreed to the refund but never processed it, I disputed it with Amex and Korvato lied to Amex saying the license was non refundable. I’ve reopened the dispute w Amex and provided the additional documents and electronically generated call and webinar transcripts. They’ve agreed to take another look at it. I haven’t had access or used the software since Sept 25, when I started to divest and pull funds back (minus losses) from the trading account.

Just the summary: they said there was a 90 day guarantee, they agreed to honor it, they didn’t, and they lied in writing to Amex. Hoping this resolves in my favor but warning you this is NOT a reputable company.

The individuals at Korvato I worked with: Grant McDonell salesperson Aries Villasis implementation Rehman Baloch account manager

I regret doing business with Korvato .. I’m not a naive investor, but this bot doesn’t work and this company is not reputable.

Some subscriptions they have found and cancelled with low effort, others they fail at, still others they don’t find and I see on my statement when its too late. Bottom line is I need to read the fine print better and just pay for the one time purchase when I buy initially. But its often very hidden. The worst offenders so far: Il Makiage. Don’t do it, it made me break out and I was locked into a $400 annual subscription that ships every 3 months and the products are so bad I toss them. And a menstrual pain device from mylivia that doesn’t work and had a covert app subscription hidden in the fine print that I had to cancel the credit card to get rid of. But this does catch some of them. The connection with the vendor to cancel is what doesnt work well

I’ve had this subscription for 5 years and through 2 printers without issue until recently. For the past 3 weeks ir kept telling me the printer was out of black ink but the account info on the site said a shipment was on the way. It arrived and HP only sent colored cartridges, I installed them everything black was STILL printing in red. In the past, when I ran out of ink in January, they overnighted it, and most of the first 4 years the ink was there when I needed it. But recently its been awful - and getting ahold of them has been near impossible! Their AI customer service doesn’t recognize a statement as simple as “out of black ink” and contacting them was an endless loop of IVR and repeated requests for a 10 digit serial number (which i entered numerous times). I still don’t have black ink and its printing in red. I had to google to find another number (not in the app/website) to get to a person who helped, but the shipping was 8-10 days after I’d already not had the use of the printer while the colored cartridges were on the way!!! The website only says shipment on the way, not what’s in it. And they said they could not expedite the black ink shipment. Seriously downgrade from past service. I don’t think my next printer will be HP after 35 years of only buying HP. The new printer is also terrible, buggy wifi connection (I reboot it daily, screen issues, and endless paper jams which were WORSE with HP’s paper sent with that subscription which I cancelled because of the low quality flimsy paper they were sending.

Great service! Prompt qualified people who get stuff done at fair rates!