Horrible, wish I would have checked the reviews before I ordered. The product looks nothing like the advertised. I got a pillowcase of a jersey meaning it look like somebody just took a picture and just decided to just use cloth to make a t shirt for the jersey, horrible and embarrassing.
Unfortunately, I was so excited because of the majority of the reviews were very positive but my experience today was heartbreaking. My partner he ordered me 50 red stem roses and they came in horrible shape. It looked like somebody just threw them together. There was even a footprint inside the box roses were broken. Stems were bent. The greenery were falling apart. I was in shock. It made me cry. It made me very sad. He tried to get some kind of compensation from the company, and they only offered to refund for eight roses while the batch was primarily black spots all over the roses bent some of them were even off the stem. I would never order again from them, especially after the horrible customer service and the lack of compensation . I don’t know if they do quality check before shipping out, but they need to do better because this was so obvious that whoever put this order together did not care.
February 13, 2026
Unprompted review
Reply from GlobalRose.com
Dear Onrisa,
We’re very sorry to hear about your experience and truly regret the disappointment caused. We completely understand how upsetting this must have been.
For cases like this, in order to assist properly, we need to be contacted directly at claims@globalrose.com within 24 hours of delivery. This allows us to review the issue, request photos of the affected flowers, and provide the most appropriate resolution. Without timely notice, it becomes very difficult for us to address the situation fully.
We appreciate your feedback and take it seriously as we continuously work to improve our quality checks and service.
We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items!
Thank you for sharing your experience with us, it helps us improve day after day!
Informative, helpful and easy with placing an order and receiving your regimen. I’m always pleased with the service and products. I’m truly grateful for the opportunity to integrate plant medicine with my healing journey.