Problems with Crypto.com support
On 8/30/2026 I was having difficulty signing into my active account at Crypto.com. I went to the bot support and everything that the bot instructed me to do wasn’t even available on any screen I accessed. It was as if we were talking about 2 different things. So I took a break and went to church came back to it to start over again and this time I was told by the bot that I asked too many questions and that I needed to come back in 1 hour. I wasn’t amused by this response since my only question was about why my credentials for sign in would not work. I have been involved in cryptos for over 10 years and I have had many issues over the years but in every case the problem was always resolved. I have 3 exchanges I have active accounts with because some coins are not listed on every exchange. The reason I was pursuing and active accounts with Crypto.com was it listed a coin I was interested in buying. I have to say that their response to me was offensive and as a result I can not recommend them at all and I’ll never pursue activating my account again. Think twice about this exchange especially if trouble arises and you need help accessing your money.
Reply from Crypto.com