MB

Matthew B

Canada

Reviews

Review of AsWeMove

Rated 4 out of 5 stars

Great customer support and products

Great customer support and products. They actually listen to problems and fix them. A bit disappointed Canadian customers are now buying products in USD and have limited availability of sizes and new colors available to Canada. This was not always the case but it seems operations moved from Canada to USA resulting in higher prices and less availability.

July 20, 2026
Unprompted review

Reply from AsWeMove

Thank you so much for your thoughtful review and for recognizing both our products and our customer support team. It means a lot to hear that you've felt heard and that we've been able to make things right when needed. We also appreciate you sharing your feedback about the experience for our Canadian customers. We understand how important pricing, availability, and access to new colors are, and we've shared comments like yours with our team. Thank you for being part of the AsWeMove community and for helping us continue to improve.

Review of Rail Ninja

Review of Eubi Official

Rated 4 out of 5 stars

Overall good experience

Overall good experience. Saw online, browsed, took some time to think about purchase, got email giving discount, went to purchase but couldn't find where to apply discount so purchased without. Delivery was extremely slow, I understand this was partly because of covid restrictions. 6 weeks later my purchase arrived in good condition.

January 10, 2021
Unprompted review

Reply from Eubi Official

Hey Matthew,

Thank you so much for your feedback. We’re glad to hear that you enjoy our products, though it wasn’t exactly a smooth sailing process. We’re determined to get it right the next time round. We hope that the next time we get the chance to serve you, it will be a fuss-free experience!

As always, you are welcome to get in touch with any of our customer service personnel at hello@eubiofficial.com regarding any questions at all and we'll try our best to assist you further.

Regards,
Eubi Shorts

Review of Chefs Plate

Rated 3 out of 5 stars

Overall good experience but inconsistent delivery

Overall good experience with Chefs plate. The recipes are pretty straight forward and offers a variety every week. There had been a few times the ingredients were not fresh or spoiled. Another issue has been delivery, in the last couple weeks delivery has been inconsistent, last week the box was dropped off at 7pm and this week 8:05pm. Prior to that the boxes were dropped off in the afternoon between noon and 4pm. If you are expecting to use the box for dinner as the same night as delivery, don't count in it unless you eat late.

September 23, 2020
Unprompted review

Reply from Chefs Plate

Hi Matthew, thanks for taking the time to leave us a review and for providing valuable feedback. We're very sorry for the issues you experienced with our service, whether it was due to the quality of our ingredients, our recipes or the logistics involved. We will pass your concerns on to the corresponding team, and rest assured that they'll be looking into it. In the meantime, and if you haven't done so, please call us at 1-833-608-0883, or email us at hello@chefsplate.com, and our Customer Care team will be happy to assist and make things right for you. Thank you! ❤️