MP

Laughably bad UI and terrible customer support AND shady billing practices. Switched to bold sign which works way better and has a much better service team.

There developer support is a nightmare. 0/10 I would not recommend using their API at all.

One drive is the biggest POS. How to you f up a piece of software so badly? That is not a rhetorical question. I think they should document their process of making this so future developers can do the exact opposite. Seriously, you guys feel comfortable charging people money for this? You have forever lost a customer to google drive.

Unusable interface. Embarrassing, frankly.

Trustpilot is such a grift.

First, the reviews aren't more legitimate than those on a Google Business Profile. Second, as a business owner, if you want more than 1 seat, you have to pay $259 per month. I hate trustpilot

False advertising and bad customer service.

They have a "Best Purchase Guarantee" that says, exactly, "Book now, cancel your flight for any reason within 24 hours !" and "Avoid costly cancellation fees and receive a full-refund for up to 24 hours."

So, I purchased this protection and the flight. 4 hours before the end of the 24 window I requested to cancel the flight. They emailed me 11 hours later rejecting my request. I called them when I read the email (34 minutes after receiving it) and asked what was going on.

The person on the phone told me they were unable to cancel the reservation because of something to do with Spirit's policy. What? You're telling me you can't hold up your SLA because of an airline policy? They should be aware of the airline's policies before making commitments to their customers. I expressed this to the guy on the phone and he told me they're "just the travel agent." Then he tried to blame me for not "following up" with them about the cancellation even though I literally called them 30 minutes after receiving their email.

Serves me right for not booking with the airline directly!

Update: Now I'm out $190 because they messed up. I wish I could swear on Trustpilot reviews lol.

This company claims to have 24-48 hour turnaround times for PCR tests. This is a lie. The Attorney General of NY just issued them a warning for their lying (source: ny dot gov press release). They have a turnaround time of more than 5 days in some cases.

What's worse is the company refuses to take responsibility. They continue to blame their lab partner and claim that they "are the same victims as you, the laboratory partner of our company delays the results, because of their error, the reputation of our company suffers" (source: their response to a question on google reviews).

Horrible company. Doesn't keep promises and doesn't take responsibility.

All of my fresh produce arrived rotten. They get 2 stars because they refunded all the products without questions or hassle.

It is unbelievable that a human being, who presumably eats produce, picked that produce out to be eaten.