Naina

I receive full reimbursement following appointments, including this current one, they asked me to review. I had a vet emergency with my cat and had to take her to 24/7 care. I submitted the invoice and the payment came through quite quickly after.

My only issue at the minute has been trying to get a prepayment on recommended medical treatment - which I was assured on their sales call that a premium membership includes. It feels reassuring to have the prepayment in place for a larger procedure. In this case it's a neutering. Being informed that you can submit an invoice pre-emptively and receive reimbursement - and then, not being able to do so, has been somewhat confusing. I do hope this can be rectified - will obviously change it to a 5 star rating in case this promise is upheld!:)

I haven't signed up for a subscription, but was charged for a full month and customer service just keeps saying they are dedicated to resolving - asking me question after question with me answering and no ultimate resolution.

SCAM with capital letters.

EDIT: Thanks for your reply below. I've now sent an email as advised on Monday of last week, using the reference provided. I am yet to receive a reply and refund. Kindly process the refund at the earliest and confirm via email once done. I've already provided my account details.

Check 24 just works. I found my phone contract of 2 years and got points to buy a nice kettle for free, and just booked flights hassle free which earn more points. A nice little app - great if you're an expat trying to figure out local services too

The best mobile phone provider hands down!

Smoothest free coffee and found 2 new items I love :) would be great with more changing rooms 👌

Update: Can you share the name of the coffee place that you were working with that day? Is it always located there or a temporary pop up? :)

Helpful customer service, responsive and friendly. Product seems great so far

I had a poor experience whereby we were trying to schedule a call to run through everything. Luckily, after pushing to get this actually done, they followed up and followed through. I'm satisfied with the site now, but it was a little bit challenging trying to make it work according to my schedule. Appreciate their efforts to turn things around though - all's well that ends well!

Trustworthy and consistent, I would highly recommend.

It’s supposed to be honest constructive feedback and there is not one good thing that I have to say about this “organisation”. They changed my address details to some random unknown place. They sent me two hardware packages, they ordered me two contracts. I was patient enough to work this out and confirm I would be getting the service I ordered - one contract for one new address - and today, in my new apartment they’ve cancelled one of the options I specifically asked for to be up and running immediately for work. Oh and customer service assumes you are dumb and threatens to hang up the phone if you complain at the service.
Just
Don’t.

Jeg er lige blevet klippet af Linda på Street Cut Nørrebrogade - og det var en fornøjelse! Hun forstod mine ønsker, tog sig god tid til at sætte sig ind i det, og checkede undervejs at det passede ind med det, som vi havde aftalt. Skønt!
Jeg er blevet SÅ glad for resultatet :) kan varmt anbefales.

- Naina