customer

Hi there,

We’re very sorry that the two wands in your latest order did not match the product you previously loved.

We completely understand your disappointment, especially since your positive first experience was the reason you chose to order again.

We take reported differences in texture and scent seriously and would like to investigate the batch you received.

Please contact our support team with “Trustpilot Review” in the subject line and include your order number and the batch details printed on the packaging so we can review this and work toward a fair resolution.

Best regards,
Nothora Team

Hi customer,

I'm sorry to hear about the issues you've had with your delivery. We understand how frustrating this must be. Your feedback about Evri has been passed onto our courier team.

QVC Customer Care

Hi Pat, we’re looking forward to hearing your thoughts on your new MySweetSmile products.

If you’ve got any questions about your order, then please send us an email at help@mysweetsmile.com

- Lauren

Hello, thank you for taking the time to share your feedback. Although, I'm sorry to learn of the poor experience you've had awaiting your currency order. I appreciate this must be extremely disappointing, especially as you prepare for your trip. I'd be keen to share your concerns with the relevant area to offer further support.

To do so, can I please ask you to send a copy of your review, along with your order number, full name, and address details too - tell.us.more@johnlewis.co.uk. Thanks. ^Nicola

Thank you for your feedback. It is great to hear that your experience with us was nothing less than excellent. I hope we will see you back soon