CU

customer

United Kingdom

Reviews

Review of In2wincompetitions

Review of Barker and Stonehouse

Review of YT Industries


Rated 5 out of 5 stars

This was nearly a 1*... BUT

I thought I was going to need to give a 1* at first.... My bike arrived (Capra cf pro race), took it for a bedding in ride, long story short derailleur bolt fractured which also cracked the rear triangle. I had owned the bike for 4h and had rode for 30minutes. Obviously I was absolutely furious, spoke to the team in Germany who were no help. I got passed onto an advisor in the UK who has been absolutely fantastic and couldn't have done anything more for me. Unfortunately there were no spare frames to fix my bike, however they have replaced the bike with a different model of my choice which will be shipped to me free of charge. Some of the reviews on here really put me off wanting another bike however my experience with the UK team couldn't have been better. Faith restored in YT

June 3, 2020
Unprompted review

Review of size?


Rated 1 out of 5 stars

Absolutely horrific

Absolutely horrific. I am still yet to receive the parcel as size say it is with the courier and the courier say it is with size. No refund has been sent and I have had no reply for size customer service.

December 7, 2019
Unprompted review

Reply from size?

Hi,

Thank you for your review.

I am sorry to hear that you have not yet received your order.

So I am able to investigate this further for you please email your order number to: onlinereviews@size.co.uk quoting reference: #7843726 in the subject.

Many thanks.
Mollie,
size? Online Review Team

Review of Eflorist


Rated 1 out of 5 stars

Absolute parcel of S&£t would

Absolute parcel of S&£t would not recommend ever using this service. The flowers which got delivered looked absolutely nothing like those that I ordered and when I contacted customer service they stated that ‘the flowers delivered fit within their guide lines’. Avoid like the plague

October 4, 2019
Unprompted review

Reply from Eflorist

Good afternoon,

Thank you for taking the time to post your thoughts, we appreciate all feedback, both negative and positive.

We pride ourselves on our ability to deliver flowers of an excellent quality for a great price. We do allow for minor substitutions to be made by our florists, but we expect the completed bouquet to still closely resemble the image on our website. We are sorry that you were disappointed with your flowers on this occasion.

Looking at the history of your order we can see you have been in touch with our Customer Service team who have advised you regarding our substitution policy concerning the bouquet ordered.

Kind regards
eFlorist

Review of Biketart


Rated 4 out of 5 stars

Bike came perfect

Bike came perfect, very good service. Reason for 4* is slightly poor delivery time and did not meet the 1-3day time

May 19, 2018
Unprompted review