richiestreasure

Manheim's national account manager – assessors Patrick was extremely unhelpful, inattentive and unfriendly. He did not fully understand my correspondence before responding, gave incorrect responses and, when I tried to clarify the information with him over the phone, his tone became increasingly rude, condescending and even threatening before terminating the phone call without a valid reason, warning or second chance. I believe Patrick's rude, condescending and threatening behaviour violated company policy by terminating the phone call without a valid reason. I also believe his rude, condescending and threatening behaviour is the reason why Manheim is unable to source more stock to sell. This has impacted on stock numbers and ultimately revenue figures. As it stands I no longer want to deal with Manheim because the company employs rude, condescending and threatening people like Patrick. Customers should not have to tolerate rude customer service at Manheim's Queensland (and interstate) office locations.

I quickly received everything I ordered for the best possible price. I would not hesitate to recommend Nengun.

This canvas print helped relieve my father's medical hardship by reviving a family dinner table artwork that existed during his glory days (a very successful time in his life). When the sun hits the artwork the scenery almost comes to life and it really takes him back to happier moments. When other family members see the artwork they suddenly remember it and also find it to be very nostalgic.

We are very pleased with our experiences booking an Apex rental car through the QEEQ website. We received the best possible price for exactly the kind of transport we needed. Everyone was very helpful, friendly, informative and we even received reminder phone calls – which is a plus. We had such a great experience we would gladly book again!

We bought the most comprehensive (and expensive) single trip top cover travel insurance from Europ Assistance Australia (trading as Tick Travel Insurance) for our June/July 2023 trip to Budapest, Hungary and the Azores, Portugal.

When one family member suddenly died in June we cancelled our non-refundable Brussels Airlines flight to the Azores and made a claim for curtailment (cutting short your trip) and additional emergency expenses. However, the insurer refused to reimburse $1254.99 in lost airfares.

A second family member suddenly died in July, forcing us to cancel and postpone our non-refundable Finnair return flight to Brisbane, Queensland. We once again claimed for curtailment (cutting short your trip) and additional emergency expenses. However, the insurer once again declined to reimburse our $3149 in unused flights.

As it stands we lost $4403.99 due to unexpected deaths in our family. However, neither Europ Assistance Australia nor its head office in Paris, France reimbursed us. This happened despite their product disclosure statement (PDS) promising to pay accommodation, meal, phone and travel expenses above what we originally budgeted for if a relative dies in Australia at the time of trip interruption.

In this case we should have been reimbursed $4897.81 in extra Lufthansa flight expenses between Budapest and Lisbon as well as $1920 in additional Finnair airfare rebooking fees. Europ Assistance still owes us $6817.81.

We raised the matter to internal dispute resolution but the insurer refused to settle. We then escalated the complaint to the Australia head of insurance, and entire executive committee, but they all declined our claim. We finally brought the matter to the Europ Assistance head office in Paris, France but neither the Asia CEO nor entire media relations team ever responded.

Throughout the whole claims process we were repeatedly provided with the wrong claim forms, incorrect/misleading information and even ignored. This was definitely not what we expected after paying top-dollar for the best possible travel insurance money can buy with all of the bells and whistles included. The level of service Europ Assistance delivered was extremely disappointing in our tragic circumstances.

We are shocked to learn the Australia head of insurance still has his job. We are also surprised that the Paris head office never launched a formal investigation into the handling of our claim numbers M058682.15 and M059027.49 and M061360.39 and M058989.58.

We would like a written apology from Europ Assistance and to receive the $6817.81 it still owes us according to the insurer's own PDS.

Found what I wanted for a great price! I was very pleased with the value for money I found on EconomyBookings and would gladly shop again.

I am very pleased with the results from my Goodnature A24 rat and stoat humane trap. The device was more versatile when mounted to a wooden frame, positioned where rats previously dug-up pot plant soil and lured with whole chestnuts for bait. The device caught a feral rat after just two days and the visiting cat couldn't stop sniffing the carcass and licking its lips. I wouldn't hesitate to recommend it to you!

I am very pleased with the octo- and two sexto-sized sheepskin rugs a family member ordered from Carpet Call's Loganlea store. Angela was very helpful and made sure our family got the best possible products for the lowest possible prices. I had a special requirement to divide-up one of the sexto-sized rugs to use on two visitor chairs and an electric wheelchair. I was pleasantly surprised it was very easy to do at home by myself. The end result really added lots of luxury to our family member's living space, not to mention the wheelchair which looks like a king's throne on wheels! I would not hesitate to shop again at Carpet Call's Loganlea store!

Two out of three genuine leather and wood office chairs arrived damaged and late (one went missing in transit) but, when I contacted Toll IPEC's customer service team, they told me to send photos and ask the sender to make a claim back in mid-December. Two months later the sender failed to make a claim and Toll avoided its duty of care by saying it is not liable for damage suffered in transit and the case was closed. I spent hundreds of dollars on freight and thought Toll would stand by its promise to deliver outstanding logistics solutions but, at the end of the day, the company failed miserably.

Jessie and the rest of the Furniture Club team helped me find a versatile and quality bed frame that I can't buy anywhere else. I went for the genuine leather throughout (no microfibre) with the gas struts and three drawers. The results were absolutely amazing and I love having so much storage space that would otherwise be wasted. The home delivery and installation was an absolute delight and I would gladly shop again!

I am very pleased with the service Angela and the rest of the Loganlea team provided while price matching three genuine sheepskin rugs. Everything went very smoothly, I received the rugs shortly after and I absolutely loved the results! I would gladly shop again and can't wait to tell all of my friends about the great deal I got at Carpet Call!

I could not praise Andrew Orton from your sales team more highly. He is an absolute pleasure to deal with, full of knowledge and even helps people avoid a lot of hassle by explaining the risks associated with fast-solar panel providers like Sunboost, which whack panels on without considering the direction of the sun and don't install properly, leaving customers in real strife. I really feel I got the best possible value for money from SAE Group and really feel I got the best deal in town! Couldn't be happier!

Saved a bundle on a great Hawaii getaway!

I couldn't find my part anywhere for a good price, and was pleasantly surprised I could find it on mymoparparts.com

The customer service was excellent and I was very happy to receive my item in the post and fitted it without any problems at all.

I would very happily recommend mymoparparts.com

Merci, merci, merci!