Syed Ali Shahbaz

Incredible prices and very patient customer service. My Cartier sunglasses were delayed by the manufacturers for around 4 months. Throughout this time, the customer service was incredibly supportive and patient. When they finally received the pair from the manufacturers, they shipped it with priority as a good-will gesture, and I really appreciate all of it.
Lynsey Rodger, Marques Y., Vesile Aycan,
Randa B, Eilidh Hamilton, Laura Newlands,
Charlie Neville, Harlie Donaghey, and
Jenny Telford, Thank you!!

You all rock!

Credit where due: Amazing product selection and good prices. Sadly, that's where the good things end.

The customer service is absolutely horrendous, failing to comprehend even basic english. I ordered a bag in "beige" color only to see it as "brown" in the order. Their listing was faulty as the description details, photos everything suggested it was beige, but in the order it came as brown. I proceeded to tell them that, but to my dismay it took them at least 16 hours to understand the issue, and even then they couldn't confirm if they would just fix it on their end to send over the beige bag or the brown one. They also said that I should cancel it before 24 hours if I don't want to incur cancellation charges, so I did that. Then when I asked them to provide me with the one-off 10% discount that I already had in my previous order which was faulty because of them. They failed to understand that on a new order it will be a 10% only since it's a separate order, and it won't be 10%+10% (seriously??).

Long story short, I found a listing error on their page, and paid for it personally on my own order, instead of being fixed by them. The worst part through this all was the fact that I would ask them at least 5 times in the email if they can confirm which bag they would send, and they didn't confirm this even once, until I cancelled out so that I don't incur cancellation charges and then they say "you cancelled it, not our fault". What is even this.

Great experience, legit Kilian Musk Oud for an unbeatable price

Original Roja Dove fragrance at a great price. Very good service as well.

Awesome catalog of perfumes, amazing price. Yes, I had to pay for the delivery out of my pocket but even including that, the price was unbeatable. Their customer service was excellent, prompt replies to my queries.

There was a miscommunicate with DHL partner from their end which resulted in shipment to be returned to them the very next day of shipping, but they re-packed and re-shipped the very next day. The delivery box was beautifully curated on the inside with a good selection of samples/gifts and a cute certificate stating that the order was prepared by Ilana. Keep up the good work. Definitely not my last purchase from them.

It's an awesome scheduler.
Obviously, the basic scheduling is quite neat, but what I really love about this is the one time secret meeting links which I can use and share with anyone online without a worry of getting spammed by them later on.
Show stopper for me!

They have a great range of products and I couldn't find Randolph Engineering Glasses anywhere else in India. Initially, I was sceptical that they might screw up the color or model number, but both the Sunglasses I ordered arrived in perfect condition, and the right ones. I can recommend this website to anyone who is looking for great pair of shades at a reasonable discount. I'm sure to go back and get some new pairs very soon!