Simon

Waited for more than a week after ordering, without any update from their side. Ended up cancelling the order as it felt like I would never receive the item

Trainmore only cares about getting as many new members as possible. Once you are a member you are not of any interest to them any more. I am a Red Label member which according to their promotion means it is 'members-only'. So for example black label members can not train there. However, they do offer timeslots to class pass visitors. The gym is already very crowded, despite Red Label having a 'member stop', which is completely opaque, and new members are still accepted every week. When confronting them about the class pass offering, they come with conflicting statements acknowledging the red label is members-only but that they do indeed allow "class pass visitors".
This whole company and this gym in particular is just 1 big disrespect to their paying customers. I am definitely leaving this gym as soon as I can and never returning

Net zoals kennelijk vele anderen heb ik nu voor de zoveelste keer een melding in de app met 'we hebben elkaar gemist', terwijl ik de hele dag op de bank ziek tv heb gekeken. Oftewel ze liegen gewoon, ze hebben namelijk nooit aangebeld.

Snel en goed antwoord op een vraag. Vervolgens ook snel een mooi gegraveerd champagnesabel ontvangen.