Gerard Collins

Game works perfectly at a great price. Customer service when you run into issues is very good and quick. Will use again

I selected that it be dropped off at neighbours on the options. They didn’t do that and left it in the general communal area. I returned the next day as was out of the country and it was gone. They didn’t do what I asked. They have also in the past rang the door bell and I’ve asked them to come up to my appartment. They get into communal area and drop it in that area and leave. They are a rubbish delivery service. I always select Royal Mail to deliver now as the always deliver to door or do as you tell them on a safe place.

Increased service charge significantly and still an absolute putrid service. Communal windows not cleaned, charges on service charge for stuff that’s not in this building like cctv, fire system, cleaning windows etc. they get anything done they say they will get back to you and never hear from them again. Paying for an absolute shit service

Absolute shit. Been waiting 24 hrs now and been told based on the contract for the building they would come out within 6 hrs on emergency. Disabled and young children on the 5 th floor so causing a lot of difficulties

Barbour Fibre Down Jacket - poor quality and doesn’t last. I purchased this product under 2 years ago and noticed worn area around the arms where I have my bag. I don’t wear the jacket very often as it is very warm and in London it doesn’t drop to extreme cold weather. After under 2 years for this to go is appalling. I have another fibre jacket which was from a cheap make and have it for 4 years and this product is still perfect condition. It does not have any wear around the bag area. Not great after paying out premium price for Barbour brand name. I contacted customer service and they said it’s out of warranty and not manufacturing issue. I understand that explanation but this should not happen to an expensive jacket while my cheap jacket is still perfect and older

Good price and good customer service

Needed to replace back cushions on my old sofa I had purchased in this store a few years back. The sales assistant Paul showed little to no interest in assisting me to get replacement. He seemed more interested in other customers so he could get a sale. He refused to reorder in the end.
I then found another sales assistant Malvin who did what I had requested. Very good customer service from Malvin but the experience had put me off. It was the Old Kent Road Store in London.
Got call approx month later to collect my cushions on a Wednesday, so called in on the Sunday but they were not there but in there storage. Had to go back again week later when they were in store. Poor service and will go elsewhere in future for furniture.