Berrie Anderson

We're so pleased to hear about the prompt and efficient service you received. It's great that your vehicle was collected from home and that our local recovery agent was friendly, polite, and careful. We appreciate you highlighting the efficient follow-up as well. Angelina

We're so pleased to hear that our delivery staff were helpful and friendly. We appreciate your feedback regarding the delivery time.

Hi Berrie,

Thank you for taking the time to leave such a fantastic review! We're delighted to hear you have had a great experience with James and enjoy our excellent wines.

Thank you,
Mabel @VW

Hi Berrie,

Thank you for sharing your positive experience! We're so glad to hear that your transaction was easy from beginning to end. It's a shame about the dropped bottle, but I do hope the rest are enjoyed!

Thanks Rebecca @ VW

Hello,
We are truly sorry to hear about your experience and fully understand how frustrating this must have been for you. Please accept our sincere apologies for any inconvenience caused.
After checking our system, we noticed that there is already an existing ticket for this order. We kindly suggest that you review your previous communication history with Halara (including email, live chat, and social media) for any updates regarding this case. If the issue has not yet been fully resolved, please feel free to reach out to us at service@cs.halara.com (mailto:service@cs.halara.com), and we will be happy to assist you promptly.
Thank you for your patience and for giving us the opportunity to make things right.

my walker when ever needed, they really are a credit to your company.

Dear Berrie Anderson,

Thank you for taking the time to leave your 5-star review.

We’re delighted to hear that you and your husband had such a brilliant time on The Spectacular Austria tour, and that Tom and Paris were able to support you throughout your holiday. It’s especially lovely to know that their care, attention, and willingness to assist made it possible for you to enjoy the experience comfortably and confidently.

We will make sure your kind comments are passed on to them — they will be very pleased to hear how much of a difference they made to your holiday.

Thank you again for your feedback. We hope to welcome you on another Leger holiday in the future.

Kind regards,
Customer Relations (SB)

Hi Berrie,

We're happy to hear that you were able to fit the blinds to your french doors! We appreciate your feedback and are glad the second one was easier to install.

Blinds 2go

Hi Berrie,

Thank you for taking the time to leave such a fantastic review!

I am delighted to hear that you enjoy the wines we provide to you and are always pleased once these arrive! I am also ecstatic to hear that James is always friendly and helpful. I will be sure to pass this great feedback on!

Have a great day!😁

Megan @ VW

Thank you for your feedback.
I am glad that we were able to help with your pet’s needs.
It is good to hear that your order arrived in a timely fashion.
Your continued support is always appreciated.
Kind regards
Sorcha

Hello Berrie,

We appreciate you taking the time to share your positive experience! We're happy to hear that you find the contact helpful and friendly. It's great to know that the tailored recommendations, considering your preferences, are well-received. We always value the feedback and James will be thrilled to hear these comments. Cheers, Daniel @ VW

We appreciate your kind words and are glad you found our team helpful. We understand that arriving earlier than expected can be inconvenient, and we apologize for any disruption it caused. We strive to provide efficient service and will take your feedback into consideration for future appointments.

Hi Berrie. Thank you for providing me your details and taking my call today. I apologise for not being able to change this back but hope after our call today this has helped enlighten other options available to log into the other device. If you do require any further support, please do not hesitate to reach out. Rhianna - Customer Experience

Hi there, Berrie. Thank you for your kind words! We're delighted to hear you had a positive experience and that you found James to be so helpful and that he's made ordering so effortless for you. Thank you again for the review! Brian @ VW

Thank you for your review. We're pleased to hear you're happy with the quality and comfort of the sweatshirts. We understand your frustration about the delayed jeans order and apologize for any inconvenience this has caused. We're working hard to ensure all orders are delivered promptly.

Hello,
Thank you for taking the time to share your feedback with us. We understand your frustration regarding the emails you receive about potential changes to your direct debit.
We value your business and want to avoid any inconvenience or distress caused by our communication regarding your payments.
I will reach out to you so we can have a further conversation in regards to this.
Thanks,
Steph- E.ON Next